Edited on Tue Sep-14-10 11:28 AM by wilt the stilt
This year our company went to a large group policy from a small group policy in February. The insurance company did not transfer any of the charges made in January and tried to get us to pay two deductibles. Each member had to call to get their amount spent to apply to the new policy.
The second story is so typical. My daughter went to get some warts off. They of course denied it and then sent a questionnaire out to see if it could be a preexisting condition. Of course they had no actual reason to believe it but the system automatically triggers a denial and an inquiry to see if they can squeeze out of not paying. It took over 3 months to process this claim and countless wasted time. Any way to deny is their Method of operation. What is also unbelievable is before I joined this company I had been personally insured by then under my own policy. They have covered me for over 9 years in a row.
What kind of a system do we have that all purpose is to deny payment.
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