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Shortly after Christmas I posted about preventing someone from committing suicide.
I felt compelled to write a follow up.
The response from DUers was more helpful than you will ever know. I know now that I was desperately seeking help that I did not seek at work. You guys helped me immensely and I want to thank all of you for your comments, suggestions and unselfish love at a time I felt nothing but fear and sadness. On March 19th I wrote in a journal that it had been 85 days since the incident and not one day had passed that I did not relive the event or think of how profoundly it affected me emotionally and psychologically.
The incident began as a radio call to the duty officer of a woman who gave staff on the 4th floor a strange note then walked into the stairwell. The radio call said the woman was acting sick. This stairwell has a large open center core to allow large equipement to be lifted to the building roof 6 stories up. The call did not "sound right" to me so I advised that I would be responding as well.
I reached the stairwell in under a minute and began to ascend from the basement. As I rounded the 3rd floor landing, I could see a shadow on the wall above me. The shadow faced the inside railing, hands on the top rail and the right foot was being placed on the bottom railing.
I continued upward and as I passed the 4th floor landing, I came upon a female who made eye contact. She stared directly into my eyes and climbed over the railing' standing on a slender metal lip on the outer stairwell and began to inch her way up to the 5th floor landing. She had the most vacant stare I had seen in my life. I knew she was going to jump.
I called to her asking: "What are you doing? What's going on?" She answered in the deadest tone of voice I had ever heard: "I am going to fall." I am very close to her now and I ask again: "What are you doing?" She stopped, looked at me and said; "I'm going to go, I'm going to fall." And she let go of the railing with one hand and leaned out into the stairwell core.
As she began to fall backward, I told her I was going to hold her hand and I grabbed her wrist and pulled down until the railing touched her armpit. I had to release one hand to call for help on the radio and called for help STAT. The responding officer kept radioing asking me what was going on, where was I.
I was hanging on the the woman, scared out of my mind and thinking to myself: "Didn't this fucking idiot hear the original radio call giving the location? Didn't he have the ability to put 2 and 2 together and come help me?
I released one arm again and screamed into the radio: "I need 911 called, I need police, I have a jumper in the stairwell. I need help NOW!"
I don't know how many minutes passed since grabbing the woman. all I knew was we were alone and I was scared to death that any minute now, I'd drop her. My mind is racing: "Please God, don't let me lose my grip. Don't let me watch her fall. Don't do this to me, please!" Still, no one is coming. How many minutes have passed now? After an eternity a door opens below us. I look through the railing and see a third security officer looking at us stunned.
"Get up here NOW" I scream at him. He rushes up, grabs her belt and an ankle. Then two maintenance men who were working on the roof come on the scene and they grab her around the waist. (Thank You God)
As this transpires, the first officer continues to radio me. Another Maintenance man appears and he is smart enough to volunteer to be my communication link so that I can focus on the woman. I ask the guys if they believe they have a good-enough hold to pull the woman over the railing to safety. They do. We pull her to safety and I make her sit on the landing away from the railing.
I know now that I began to break down around this time. it was near-impossible for me to function or keep a train of thought. There were so many things going through my mind: "What now? Do we stay here and wait for police? I need to ger her out of this stairwell. Do I force her to the ER before police arrive?" As these thoughts come and go, I try to talk to the woman who is making totally incoherent statements and constantly trying to jump to her feet. I decide we need to get her out of the stairwell now.
I direct one person to retrieve a wheelchair and I tell my partner we will stand the woman up and walk her to the 4th floor lobby for safety. As we stand with her, she breaks free of the other officer and lunges for the stairwell railing again. I spin her around to the ground and hold her there. A fourth officer arrives on scene and applies handcuffs. he and I now safely walk the woman to the lobby and place her in the wheelchair I requested. The police arrived shortly thereafter along with two social workers from the ER and they briefly interview the female. The other security officer begins to ask me all kinds of questions and making suggestions. I look at him and say: "I'm not understanding anything you are saying right now... I can't focus." He took over for me and I walked a few feet away and called our boss at home to brief him.
I really do not recall much of the conversation. I know he asked if I was all right and if the woman was all right and I said I don't know.
I hung up, walked into the stairwell to the top floor sat down and began to cry. I do not know how long I was in the stairwell. Maybe ten minutes. I returned to the lobby finding it empty. knowing things were under control I returned to the stairwell to try to understand what had happened and regain my composure.
I made my way to the Emergency Department and the room the woman was secured in. The responding police officers wre conferring with the social workers. I check on my co-workers, thank the maintenance staff for their actions in saving the woman's life.
Then I decide it is time to talk to the police and tell them what I observed in the stairwell and the actions taken to stop the woman from committing suicide. I related the incident from the initial call and made it to the point where the woman let go fo the railing. I couldn't continue. I could feel tears coming. I apologized to the officers and left. I secured myself in a consultation room trying to regain my composure.
I knew that at some point, this event would affect me. I just didn't think it would come so fast and be so debilitating. I was ashamed of my response, of losing composure in front of the police. I felt like a cry-baby, embarassed.
After a few minutes, the police officers asked me to continue. They commended me for saving the woman's life and called me a hero. I tell them I am no hero,I was only doing my job.
I go to my office to prepare the report on the incident. shortly thereafter the boss calls me to his office and asks me for a debrief. I retell the incident for a third time and again, I stumble at the part where the woman says she is going to go and lets go of the railing. I am begining to feel like an idiot, a baby.
He asks: "It didn't take long for back-up to arrive, right?" And I blurt out: "NO! They didn't come at all!" After a few minutes, I tell him that help did come, it just seemed to be forever. (To this day I can't understand how three security officers can hear the same radio call. I reach the person in a couple of minutes yet the others cannot seem to find the stairwell! I had radioed for help STAT then radioed that I had a JUMPER. Why in fuck didn't they come running balls-to-the-wall to help me?)
Can you imagine the thoughts racing through your mind in a situation like that? You are able to grab a person just as they try to jump to their death. Your grip is the only thing keeping them from plummeting to their death. You think to yourself: "Don't lose your grip. Please, God, help me!" You've screamed for help twice. One, two, three minutes pass...More time passes, you are hanging on for dear life. literally. "WHERE THE FUCK ARE THEY?"
So my boss calls me a hero. I know heroes do not cry like little babies. I am no hero. He offers to call the hospital pastor for me. which I decline. I do promise that I will ask for help if I have trouble dealing with this event. He tells me that I will probably not sleep well for a while and that I should talk to my wife about the incident so that she knows what I had been through and be a support for me.
I tell my wife when she gets home and again I cry like a little baby when I retell how the woman let go of the rail and I was able to grab onto her wrist and hold on...She calls me a hero. Again I insist I am no Hero, I simply did my fucking job.
My boss was right. I had nightmares for several nights and for the first couple of weeks I couldn't go into that stairwell without suffering chest pain and panicky thoughts.
It has been a few months now since Christmas Eve. I can enter the stairwell with no problems at all. I can retell the event and not be adversely affected by the retelling. I feel good now about what I did that day.
A few days after the incident, I had written each person who helped me that day thanking them and letting them know that by any person's measure, what they they had done on that day was nothing less than heroic.
It has been 151 days since Christmas Eve 2009, the day I prevented a woman from killing herself. Until the day I die I will remember the stairwell, the woman's blank stare, her hopeless voice as she prepared to jump to her death.
And deep in my heart I now know that when it mattered most, to her and to me, I came through. I did my job and she is alive today.
Thank you DU ers for helping me reach this point! I read your responses to my post over and over. You are the best.
Rustydog
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