Edmunds.com Compares Chevy Cobalt and Toyota Corolla Steering Complaints...

[SidDithers]

Edmunds.com, the premier online resource for automotive consumer information, has obtained and reviewed the National Highway Traffic Safety Administration (NHTSA) complaint and defect investigation database and determined that there are seemingly unexplainable inconsistencies in the vehicle recall process.

“Edmunds.com’s analysis of NHTSA data shows no clear pattern in terms of the number of consumer complaints that trigger an agency investigation. As few as five complaints have triggered an investigation; other investigations haven’t started until 1,500 complaints had accumulated,” noted Edmunds.com Senior Analyst Michelle Krebs in her report on AutoObserver.com.

The report points out that between 2005 and 2010, steering problems on Chevrolet Cobalt were the subject of 1,157 complaints while Toyota Corolla steering problems were the subject of 84 complaints. According to Edmunds.com’s reading of the steering complaints on both vehicles, the complaints about the Cobalt’s steering are far more serious and more dangerous than are the complaints about the Corolla’s steering. NHTSA recently opened official investigations of both vehicles.

Read more: http://www.earthtimes.org/articles/show/edmundscom-questions-nhtsa-inconsistencies-compares,1173691.shtml#ixzz0gaI4bOkj

Sid