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Anyone send their SIGG bottles back for exchange?......

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CrownPrinceBandar Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Oct-28-09 01:48 PM
Original message
Anyone send their SIGG bottles back for exchange?......
I was just wondering that if any of you have, what has your experience been? I ask because they are taking forever to get me my new bottles. Emailing and calling them has done zero good and I have been without my bottles now for almost two months. So, now, I'm looking to drop $50 on some Klean Kanteen BPA-free bottles.

For those who don't know, here's the scoop:

"In our post on Bisphenol A from Nalgene water bottles and other polycarbonate bottles, a number of commenters asked about the lining in SIGG aluminum bottles, expressing concern that their linings might leach BPA. So we asked them, and received a response from the CEO, Steve Wasik. He says that SIGG uses a proprietary liner formula from a Swiss supplier with "an impeccable reputation for quality" but that "as there are many copy-cat manufacturers in the market (most based in China) that would like to get their hands on this formula, our supplier has an agreement with SIGG to keep his formula confidential."

http://www.treehugger.com/files/2008/04/are-sigg-alumin...

Since then, it was found that the older liners did contain Bisphenol A and SIGG was very slow to admit it, finally doing so a year after they discovered the problem:

"The worst part, however, has been SIGG's handling of the matter; carefully refusing to answer questions about the makeup of its liners until last week (obviously long after it had replaced the offensive material and waited for the old bottles to work their way through the distribution stream).

In a few cases it is clearly omitting information and disguising its public statements in a way that appeared to be horrified of any concern about BPA; while at the same time never actually denying that the substance was present."

http://www.walletpop.com/blog/2009/08/24/betrayed-sigg-... /

When it was discovered that their liners did contain BPA, SIGG made a non-apology statement here and offered up a 3-month exchange program that has been fraught with problems.

The exchange program runs until Halloween, so if you have older SIGG bottles and are worried about BPA contamination, you may want to consider sending them back, dealing with the exchange hassle or look at getting new bottles like me.
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derby378 Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Oct-28-09 02:09 PM
Response to Original message
1. Can't get the links to work - what's the date range?
We've owned all of our SIGG bottles for less than a year, if that helps.
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CrownPrinceBandar Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Oct-28-09 02:57 PM
Response to Reply #1
3. You're right..........
That's really weird, because they were working when I made the post. I'll see if I can find working links.

Here's an article that details the liners (even though you should be good):

http://consumerist.com/5345747/sigg-will-replace-bpa+containing-bottles-for-free
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sailor65 Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Oct-28-09 02:48 PM
Response to Original message
2. I'd dump the Sigg
and go with a Kleen Kanteen
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CrownPrinceBandar Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Oct-28-09 03:00 PM
Response to Original message
4. Editing period has expired............
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