GALVESTON, Texas (AP) — The mayor of a Texas town slammed by Hurricane Ike told federal lawmakers Friday that although residents were grateful for the government's help to rebuild homes and businesses, it was at times like working with an "army of bureaucrats."
Federal lawmakers heard testimony from residents and officials during a meeting in Galveston about long delays in getting help from the Federal Emergency Management Agency and other government groups or seeing their claims rejected. A local FEMA official said he also was sometimes frustrated by the process.
Galveston Mayor Lyda Ann Thomas said the agency was friendly and helpful but also described it as "the nay-saying, penny pinching FEMA that stands in the way of all the help FEMA is supposedly there to provide." Thomas said it was similar to an "army of bureaucrats."
State Rep. Craig Eiland, D-Galveston, had similar sentiments: "It's always important for FEMA to remember that the 'E' in their name stands for emergency and not eventually."
Brad Harris, FEMA's Texas federal coordinating officer for Hurricane Ike, said he also was frustrated at times. He said some regulations prevented him from giving affected communities all the different types of help they requested.
But he said the agency has done much good, including disbursing $1.4 billion in aid and providing housing assistance to 31,000 people.
"I think we've done a hell of a job. I really do," Harris said.
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http://www.chron.com/disp/story.mpl/ap/tx/6637861.html