My airline story.....Don't fly American

[greenbriar]

American Airlines will Never get a dollar from me.

They canceled a one hour flight that caused us to miss our cruise that we booked and paid for a year in advance. They put us on a greyhound bus that broke down 5 times and took 10 hours to get from ICT to Dallas...destroyed two of our suitcases.

WORST EVER

[magellan]

1. Can you buy travel insurance in this country?

I ask because we had similar happen to us in the UK, and because we didn't buy travel insurance we were out the whole freakin' lot of money (never mind the ruined plans for our dream getaway).

I'm sorry this happened to you.

[latebloomer]

51. Yes, but it may not cover a situation like this

Last summer our flight from Newark to San Francisco was cancelled an hour before takeoff. We were going to my brother's wedding, which was the next day, and Continental was unable to offer us any other flight that would get us there in time for the wedding. They eventually refunded our money but refused to pay for the Jet Blue flight that we managed to catch at the last minute, from another airport, at a greatly increased price.

We had travel insurance but it did not cover this circumstance. You have to read the fine print.

[LuckyLib]

2. All airlines are the worst ever. It's a failing business, Greyhound buses with wings.

The poor folks who work for the airlines are beleaguered. That's what deregulation got us -- fat cat CEO's who loot companies and walk away with the prize. All we regular folks get is the shaft.

[durtee librul]

3. I am a frequent flier

and it is just getting worse and worse. Planes are fuller with less flights and most planes are dangerously old and outdated.

I have to give most pilots a lot of credit for being able to fly what amounts to chicken wire and tin.

[musette_sf]

"old and outdated"

several years ago i had occasion to take weekly trips to Dallas for several months. of course i flew American because it was the only non-stop from my area.

one Friday night on the commute home, i listened to the pilots and flight attendants waiting to board at the gate. they were grousing about the plane and how it was a piece of crap when it was still TW.

i asked if they meant that it was an old plane that was formerly owned by TWA. affirmative.

i tell you, this plane dated back to the Nixon administration, i sh!t you not. beat up, grimy, and the cabin lights didn't work. nice.

[rec_report]

13. Right, the taxpayers pay corporate welfare to the *executives* of

these industries, while they burn employees and customers, without *any* ramifications.
Polar Bear

[karlrschneider]

It was a lot better before 'deregulation'. The airlines are now run by the bean counters

instead of aviation people like they used to be. I don't accept the claims from some corners that they sacrifice safety for profit but they draw the line just short of it. One thing most of them have done that I think is -real- dumb is quit serving meals. And yeah, I know all the jokes about airline food, but on balance they actually were fairly good and at least gave the pax something to do on a flight. I always have food & assorted beverages on the planes I fly...usually a couple of
trays of snacks from the deli. People like to have it available.

[AngryAmish]

80. How would you change the industry if you could?

I think some options from regular people would help the discussion along.

[kirby]

4. I'm sorry

I'm very sorry to hear about about your vacation being ruined by the airline. Unfortunately, I think with the consolidation and lack of competition on even major routes, many times if you want to fly you have very little choice among the carriers.

I know I'd be furious too.

[karlrschneider]

5. Not to defend AA, all the airlines pretty much suck. If that happened to me

I'd have rented a car...you can drive from ICT to DFW in about 4 hours...if you hurry...or checked for other flights. Did you miss a connecting flight?

[greenbriar]

7. we were at the airport 3 hours before flight

the canceled one leg from ICT to ST Louis

put us on a bus to Dallas and we missed our connecting flight to Miami and thus missed our boat

had they told us in time, we would have rented a car and driven to St Louis...


we did everything right

[karlrschneider]

10. Sorry for your problem. Maybe you should have planned on a day in Miami

as a cushion against those kinds of unfortunate happenings. You should contact the cruise line and ask for a 'rain check'.

[greenbriar]

12. cruise line took care of us ...but...If I had wanted a 3 and 1/2 day cruise, that is what i

would have booked




from now on we will do one day in miami


and never again fly american

[karlrschneider]

16. When did this happen? Are you -on- the cruise right now?

I'm confused at the time-line...

[greenbriar]

23. It was two weeks ago...we had a great shortened cruise

and are pissed royally at the airlines

[pitohui]

52. do you realize what happened to the industry "a couple weeks ago?"

there was a huge, huge snowstorm blanketing the entire northeast which disrupted and cancelled hundreds of flights all over the nation, causing a ripple factor of where planes couldn't get to where they needed to be

then the next day planes were again delayed/cancelled because of ATC (air traffic control) and the need to play catch-up

it was not american airlines and american airlines was not even the worst airline effected by this huge huge HUGE mess

sheesh, it was actually a pretty big news story, i'm surprised they didn't explain it to you better

everybody in the country who was traveling was in the exact same boat, chances are all the rental cars were already snapped up by the more alert passengers anyway -- hence the need for AA to supply a bus, which is above and beyond

plenty of airlines told you to find a room at your own expense and come back the next day!

sounds like AA treated you very nicely and went above and beyond

[greenbriar]

64. American Airlines were shitty to us and there was no weather that affected our flight pattern

our trip was from Wichita Kansas to St. Louis Missouri. that plane goes back and forth and that is it....

[pitohui]

67. it ain't all about you, sigh

the disruption affected the midwest even tho the weather wasn't there, and don't tell me that it didn't, because i was caught in it too IN THE MIDWEST and yes the weather was lovely at my starting point but so what, our plane couldn't take off because there was not going to be a safe place for it to land on the other end -- storms happen, planes get stacked up, they get trapped, then air traffic control gets stacked up and gets behind, it's a ripple effect, you can't just look out the window and say, "well, there's no snow here, so american airlines is a big old poopyhead"

your expectations are unrealistic and what happened to you happened to flyers on literally, hundreds of flights, over at least two days, some people were delayed for three days, over all of the major airlines

i was inconvenienced and late for my vacation too but i don't expect the airline to kiss my ass because of factors beyond human control

if an individual at american airlines was rude to you, report that person, but they were probably just tired and overwhelmed by the magnitude of the problem

honestly, friend -- if a couple days off a cruise is the only thing you've lost to weather this time of century, you should count yourself lucky (and i could say a lot more as a multiple natural disaster survivor on this topic but i'm trying to be somewhat polite)

[donheld]

74. Greenbriar, If American couldn't get the plane

into wichita because weather problems elsewhere it is beyond there control. Just because the weather was fine between ICT and STL doesn't mean there weren't problems elsewhere in the system. The plane you were scheduled to be on had to come from somewhere. I don't see that American has flights from Wichita to St Louis. Was your flight really with Chautauqua (AmericanConnection) . Looks to me by their route map like most of Chautauqua's flights are into the northeast. If your plane was stuck there they couldn't magicly pull a plane out of a hat so you could fly. Now I agree what happened to you really sucks bad, and they should make it up to you but by them not flying that plane, probably a(ERJ-135), out of a blizzard in the northeast quite possibly saved someones life. Most airlines do not massively cancel flights unless they have to.

[SammyWinstonJack]

41. I with fly SouthWest, mostly because my husband who is a frequent flier with them, gets an

average, two free tickets a month. It's a cattle call with them and their planes aren't the roomiest, but I can book a flight and change it without penalty, even if I change it the same day. I have done that plenty of times and they are always accommodating.

[shance]

6. That is horrible Greenbriar. They should be accountable for that.

I'm sorry to hear you all had to go through this.

That's really inexcusable they can get away with something like this.

Hopefully you will still have some kind of decent vacation Greenbriar.

[liberalnurse]

8. One of my nurses just had an awful

experience with American Airlines last week. She was to get into San Francisco at 9 AM......didn't get there until 11 PM that night! Held over in Dallas I think she said, and the plane was broke????:scared:

[greenbriar]

9. they told us it was weather...no weather between ICT and ST Louis

told others it was mechanical

[Marrah_G]

77. You need to understand the system better

Your flight was between 2 areas without weather, but many of the planes are coming from areas within the storm areas. I realize your trip was ruined, but frankly you lost alot less then the airline did. They lose tons of money, the workers are stuck dealing with irrational and drunk patrons, while trying to help those who are stranded. Colorado is the major US hub airport I believe. So when there is a storm there all hell breaks loose. No one is going to risk a plane full of people in severe weather just so other people won't be late.

They don't have spare planes laying around in each airport.

They don't have spare pilots and personell laying around at each airport.

When you travel you really need to be prepared for things to go wrong.

[karlrschneider]

11. Well, sometimes they do break...like cars and computers.

I'd rather wait 12 hours than ride on a broken plane. But that's just me...

[liberalnurse]

14. Can't they get another plane?

They must have a back-up option.

[Bluebear]

17. Planes aren't just lying around

Unfortunately at the price they just can't keep spares at every airport.

[liberalnurse]

22. I guess so.....

I've had good experience so far.....but I'm due for a trains/planes and automobiles event. It's in the cards.

[greenbriar]

18. they told us weather

it was another couple they told mechanical

[karlrschneider]

31. Usually that's possible, but you can't reasonably expect an airline to keep a 'spare'

for every plane. I'm more than a bit surprised AA couldn't find another flight to book them on. Honestly I have never heard of an airline hiring a bus to take their pax 300 miles.

[orleans]

65. thought you weren't going to defend AA.....?

[karlrschneider]

82. I wasn't "defending" anybody, simply stating a fact that should be

obvious to even the untutored casual observer.

[greenbriar]

15. that is not the point...they were lying and didn't care

and had they told us, we would have driven the fuck to ST Louis to catch our plane to miami to get on the boat

[poverlay]

20. I just had BA lose our children's luggage at Heathrow and give us the run around for

5 hours before telling us it was lost and they'd find it and send it to us sometime the next day or two. Next thing you know here they come onto the carousel...

If they'd just given us a straight story it would have been easier. There was only one poor fellow who was doing a great job dealing with people to try and explain that he was doing his best to figure out what the problem was. It sucked. They need to care more about their customers and less about their profit...

[karlrschneider]

32. Looks like they screwed up. What was the date and flight number?..

...

[michreject]

84. That was awful???????????

Awful would have been if they would have flown a broken plane and it crashed. Your friend might be alive because of the airlines being overly cautious.

[Initech]

19. I'm not a big fan of AA either.

I was once stuck on a tarmac in the middle of fucking nowhere (literally, it was in Abeline, Texas, nothing but the town surrounded by miles of trees and farmland) for six hours because of a thunderstorm in Dallas. I missed my connection to Nashville by nearly two hours.

[karlrschneider]

33. You should have prayed the thunderstorms away.

:eyes:

[Initech]

45. Um... this isn't the Rapture Ready boards.

:spray:

[karlrschneider]

46. I get disoriented on these internets now and then. sorry.

Maybe American Airlines needs to hire better meteorologists who can control the weather. Ya think?
;-)

[pitohui]

49. kind of what i was thinking, karl -- the whole country was disrupted, not just their cruise!

does this poster realize that many thousands, possibly tens of thousands of us, were stranded for well over 24 hours less than 3 weeks ago?

if you have absolutely positively must be there on a certain day, you fly the day before or even the day before that

no airline controls the weather and you never want to give an airline an economic incentive to fly when there is a mechanical issue

flights get cancelled, sometimes hundreds and hundreds of them on a single day as occurred to half the usa over multiple airlines on march 16

yah i realize the snowstorm didn't happen in miami or st. louis but hello, the jets were stacked up and backed up and snowed in ALL OVER THE FREAKING COUNTRY, there's a ripple effect

[karlrschneider]

53. Yeah...one fact of life is this: shit happens. Some people want to be insulated from

every conceivable (and even inconceivable) happenstance or failing that, want compensation. It ain't gonna happen, not in this lifetime.

[Initech]

72. We've all been there at some point or another. It aint always the airline's fault.

[Hardrada]

73. Why, I think they are doing just fine with their astrologers!

[KG]

38. oops

[Hawaii Hiker]

21. Airline travel is just a means to an end anymore

To Greenbriar; sorry to here of your awful experience...

With the new security guidelines (especially the new carry-on rule with nothing be able to be larger than 3oz.) I use to be able to carry on my bags...Now, have to check one, & on a Dec. flight from LAX-Lihue (Kauai) my bag was ripped...Someone in baggage probably just launched it, they don't care..

Furthermore, you have to buy food on a 6-hr. flight from LAX-LIH (or any flights to Hawaii) no more free food other than a very basic snack...Flight attendants aren't as friendly as they were 10 years ago, reservation agents aren't friendly either...There are fewer flights, much harder to redeem seats for award travel...The overall entire flying experience is a VERY frustrating one nowadays....And I truly believe the airlines don't give a damn, because they know how essential air travel is, & they'll always be bailed out by the govt. no matter how much money they lose.....

[Marrah_G]

78. They do care

They work in intense heat, intense cold, long hours, holidays etc. They do this while constantly taking pay CUTS. I'm sorry your bag was ripped, but frankly shit happens and with the huge amount of baggage they see everyday yours was unfortunately one that was damaged.

My guy walked around the corner on the tarmac after lunch to find his friend of 25 years cut up into little tiny pieces by a de-ice machine driven by their 3rd friend. De-Icing so their customers could get where they needed to go even in the extreme cold. Every once in a while a bag gets lost or damaged, a plane breaks down or weather makes it impossible to fly safely. How ab out the millions everyday who get where they need to go, ontime and without a problem?

Say what you want about the corporations, but the people on the ground work their asses off everyday to keep this country moving, they don't deserve to be told they don't care.

Now if you want to be absolutely sure your bag isn't ever ripped then rent a fucking car and drive where you need to go, since the airline employees are such assholes.

[Little Wing]

24. It probably wasn't full enough to meet the profit margin of flying the plane

so they lie and cancel them due to mechanical issues so they can jam you in with the next flight of people and hope some of them will take a raincheck. Or, in your case, throw you on a bus. Well, under the bus. Glad to read you did finally catch your boat!

[Marrah_G]

25. Try working for one

My guy has worked for Delta close to 30 years. After the pay cuts of the last couple years he now makes what he was making in 1983. Yes...1983. Hopefully in a few years his pension will still be there. Yes airline travel can suck. But it's less sucky then driving from coast to coast. Just be kind to the workers, they have a shitty job and if a flight is canceled or delayed or overbooked it isn't their fault.

[Bluebear]

28. 'Just be kind to the workers, they have a shitty job'

:hug:

[tjwash]

55. Right on. You guys do have a tough job.

I'm a United Premier-exec-100k million mile flyer. I expect and plan for things like the OP to happen. However, I wonder if it was AA's fault, or if they booked it through an online clown show like orbitz.

[Beaverhausen]

26. You should ask Peter Greenberg if you are entitled to any legal compensation

http://www.petergreenberg.com/

[Lex]

27. That's terrible. My parents were told to get to their city of departure

one day early, just in case. They are going on their first cruise in May, departing from Seattle and they are definitely getting there the day before departure, just in case.

[renate]

29. I'm so sorry....

How absolutely awful and frustrating. To some of the people who were supposed to be on the flight it was plenty bad enough to be on a 10-hour Greyhound trip instead of a 1-hour plane ride, but for you it was being on a Greyhound bus for 10 hours AND missing out on being on a cruise. That's cranking suckitude all the way up to eleven.

I'm glad you got to salvage some of your cruise, but gee whiz, I'm really sorry your dream vacation started off this way.

[mainer]

30. I completely missed an ENTIRE cruise due to an airline

I was booked to go through the Caribbean, and my flight got cancelled, for two whole days, so I missed the embarkation. This despite the fact I planned to arrive a whole TWENTY FOUR HOURS ahead of the cruise's leaving. Because of some law that says a passenger can't board and leave from ports in different countries, the cruise ship wouldn't let me get on at a later port of call, so I couldn't even catch up with the ship elsewhere.

I lost my entire one-week cruise package. And Carnival never refunded me because they said it was my fault I didn't get there in time.

So that's my horror story.

[K8-EEE]

36. ouch! Which airline?

Wow that really sucks.

[mainer]

83. US Air.

But I'm just as mad at the cruise line!

[K8-EEE]

34. k&r Because My Friend Had A Similar AA NIGHTMARE!

WTF WITH THE US AIRLINES THESE DAYS? I had a horror with Continental...cancelations/delays both ways because of mechanical issues.

Southwest has always been a great experience for me.

[Kelly Rupert]

35. My favorite airline of all time is JAL.

Excellent service, first of all, but that's not all. They are some awesome people there. Flying Beijing-Narita, they ended up getting delayed (due to ground traffic at PEK that was out of their hands) and we missed our connection to O'Hare.

They quickly, calmly, and courteously escorted us to something resembling a triage, and had us all booked on flights with other airlines (ironically for this thread, mine was AA) within 20 minutes. The level of professionalism and courtesy was shocking, especially considering the way United usually treats me.

[karlrschneider]

37. JAL is one of the best. Qantas is another great one. Actually, most foreign carriers

are more or less operated by their respective governments. I don't know if that's a cause-effect but reality pretty much speaks for itself.

[Kelly Rupert]

40. One caveat, though.

NEVER EVER EVER fly on a domestic Chinese airline, unless you absolutely have to. They're downright terrifying. Seriously. Soft sleeper train cars are usually a bit cheaper, and far more comfortable. (Hard sleeper's the way to go, though, for the price.)

[karlrschneider]

43. Yes, I should have allowed for the exceptions. Like the one you mentioned and

a few others. Hell, I wouldn't ride with Aeroflot and it's an 'international' carrier. Here's a short and 100% true story:
I was trying to get a ride from San Salvador to Tegucigalpa some years ago. So I got a rez and a ticket...don't even remember the name of the 'airline'. Turned out it was a one-stop through San Pedro Sula. The first leg was on a
decent plane...probably a DC-9 or equivalent to SPS (a couple hundred miles 'out of the way')

Finally located the plane for leg 2. It was a Piper Apache. Four seater twin engine...way smaller than the plane I normally flew for my company and the pilot was, as I learned after takeoff, a former pilot with a U.S. airline fired for being drunk. I thought he was a little tipsy and told him to take a nap, I'd take over. He did, I did and managed to get us
there without incident (I was the only passenger.) I wouldn't blame you for not believing this, but I swear on my
dad's grave it's true. Yikes.

[Truthiness Inspector]

56. I've flown on Aeroflot

and have spent years trying to repress the memory. It started out with asking for a coke and instead being served a green liquid, and told very very forcefully that this was in fact Coca-Cola. It went downhill from there, literally. The plane took a couple of nosedives with all of the passengers screaming, one guy's eardrums burst and he had blood coming out of his ears and nose.

One thing I remember too is that they made a disclaimer: That there was no guarantee that the flight would arrive at the projected destination, only that this destination was what was projected. No joke! So, they could land you just about anywhere, and tough beans.

[karlrschneider]

57. Wow, that's some scary stuff! Where was this?...inside Russia?

:scared:

[Truthiness Inspector]

59. That particular flight

was from Amsterdam to Leningrad (now St. Petersburg, obviously).

[karlrschneider]

60. Ah, okay. I would probably have picked a KLM flight.

:D

[Truthiness Inspector]

61. I would have too, but...

this was in 1987, and the only airline allowed into the USSR was Aeroflot!

[karlrschneider]

62. Ohhh....,20 years ago, didn't know that.

:-)

[LuckyLib]

50. Or a Russian airline. Grim.

[KG]

39. along with bogus security procedures, this kinda thing pretty much sums up

why i don't plant to ever fly again. if i can't drive there, i aint goin'.

[EstimatedProphet]

42. I'm right with ya

We flew American at Christmas. Worst treatment ever!

[CurtEastPoint]

44. WHO WANTS HIGH SPEED RAIL? See... France's successes...

If you've ever ridden the TGV in France... beats flying all to hell.

This story is from today. Train reached 357 MPH... and remember that's downtown to downtown!

See Bloomberg: http://www.bloomberg.com/apps/news?pid=20601100&sid=a4W.x.LlUudU&refer=germany
or
http://www.nbc11.com/news/11513901/detail.html

Think what a great high speed network the US could have with the BILLIONS spentin Iraq!

[karlrschneider]

47. Hell, I rode the Japanese 'Bullet' (Shinkansen) over 30 years ago, it was faster than a plane

between Tokyo and Osaka and other cities even back then!. sheesh.

[MLFerrell]

48. Corrolary: NEVER TAKE A GREYHOUND!!!!

Oh, where to begin...

I was taking a Greyhound from Miami to Pittsburgh in 2003. Unbeknownst to me, they printed my ticket incorrectly in Miami. When I got to Jacksonville (hundreds of miles and several hours away), the bitch of a ticket agent said, "Sorry Sir. They printed your ticket incorrectly. Your connecting bus has already left. You'll have to purchase another ticket."

I was dumbfounded, flabbergasted even! Mind you, I had the grand total of $25 in my pocket, no credit cards, and absolutely no means to purchase another ticket. I calmly explained to this witch that I COULDN'T buy another ticket, and that all of this was a truly honest mistake. Her reply? "Not my problem. I'm not letting you on the bus." I begged, I pleaded. She just stood there with her arms crossed, a smirk on her face, and said, "If you don't step away from the counter, I'm calling the police."

For once, better judgment won out, as I was severely tempted to leap the counter and beat the fuck out of her (and I must remark that I am NOT a violent person). Instead, almost in tears, hundreds of miles away from anybody that I knew, nearly penniless, I contemplated my options. Would you believe that this subhuman ticket agent actually sat there with a smug grin, delighting in my plight? She did. I assure you.

Long story short, I swallowed my pride, called my estranged father (at 4:30 A.M.), and asked him if he'd lend me the money (which I had no immediate way of repaying) for a plane ticket. He reluctantly agreed, and so armed with his credit card number, I called United Airlines, and explained my desperate situation to the booking agent. She was an angel. Truly so. Lynette Thompson, I salute you madam. You got me out of a REALLY tight spot. Anyway, Ms. Thompson was utterly sympathetic, and shocked at the callous treatment I had received. She actually went out of her way to give me the "death in the family" discount, which halved the price of the $800 last-minute ticket. AND she called a cab for me.

As the cabbie pulled up to the Greyhound station, I explained to him what was going on, and that I only had $25 on me. He said, "Well, it's a bit more than that, but you've put up with enough shit for one night. Hop in. I gotcha covered!" He ferried me to the Jacksonville airport, and in the end, all was well.




Moral of the Story: NEVER, EVER take a Greyhound Bus ANYWHERE! Oh, and just when you are convinced that people are all bottom-feeding degenerates, you find out otherwise in the most wonderful ways possible.

Peace out.

[Catherine Vincent]

54. Oh no! I wish I had known you were taking a cruise.

I would have definitely warned you to fly into the port the day before. Sorry that happened to you.

[Colobo]

58. I only fly with AA

Could be better than it is now, but still the best in my view.

[ComerPerro]

63. I got news for you, it happens on every airline, you are not the first

[Obamarama]

66. I'm always amaze at people's "flight from hell" airline horror stories...

I must be one hell of a lucky flyer. I take several domestic flights and a couple of international flights a year.

I fly NWA predominately, but also have flown frequently on KLM, Alitalia, Iberia, Air France and Lufthansa. I have never encountered lost luggage, only had a very few rude personnel and have never, ever missed a connecting flight due to late arrivals.

I'm not saying these horror stories don't happen, I'm sure they do. I'm just glad my karma seems to be better than many of my fellow travelers.

[pitohui]

68. there were hundreds of delayed/cancelled flights during that time frame

this person is just being unreasonable, hundreds of flights were cancelled because of the blizzards in the northeast and then many more delayed into the next few days because of the air traffic control issues and playing catch-up

true, the blizzard was only in the northeast but the flight patterns were affected all over the country

i don't see where this person has anything to bitch about, considering that thousands of people were told to get hotel rooms and come back the next day, most of the flights could not be replaced by a bus ride!

it took me 39 hours to get from new orleans to philly, hell, i could have driven it in that amount of time, but who knew? instead i was stranded in a cheesy hotel in a cheesy town, okay, you just have to get over it

i've missed tons of connections on northwest/klm and continental, due to snow, mechanical, atc and god knows what all, it is an unavoidable part of flying, it isn't karma, it's just that if you travel in certain seasons (snow, hurricane, whatever) weather happens, there's no use getting upset about it, they'll re-accommodate you, i haven't heard of buses being used before except for shorter trips when there are not enough planes, but it sounds like american airlines did try to accommodate this person and they just weren't satisfied

[lonestarnot]

69. At least you didn't fall overboard.

[JCMach1]

70. Name any 'good' American Airline

I can't think of any. My family runs into this wall of mediocrity every time we fly home for Summer vacation.

Crappy planes, crappy service, horrible airports (with a few exceptions...

I cringe when I have to fly American airlines on transatlantic flights...

[jeffrey_X]

71. I hate American. Flew them a few weeks ago from Austin to Chicago...HORRIBLE

Delays, Delays, Delays, while every airline was on time.

[Greyhound]

75. Add that to NorthWest, US Air, United, Alaska, and AmericaWest,

and all I'm left with is Southwest. Is it time yet to realize that our air travel industry and infrastructure is broken beyond repair and just rebuild it from the ground up?

[Greyhound]

76. Ain't deregulated capitalism grand? Thank Dog the airline executives

don't have to suffer on their own airlines.

[mnhtnbb]

79. I think we should nationalize the airlines. I'm such a socialist.

And I'm NOT being sarcastic.

I've had horror stories on AA and Delta. Good stories on AA.

I HATE flying anymore. It's not fun to travel. The process of getting from point A to point B is unpredictable, stressful, and generally can spoil
either the beginning or end of an anticipated vacation.

Seriously, I think we should nationalize the airlines.

[Marrah_G]

81. Uh yeah... nationalizing always improves service......

:sarcasm:

[mnhtnbb]

85. You think this is service? When was the last time you flew?