Army sorry for 'John Doe' letters to relatives of war dead

[Night_Nurse]

WASHINGTON (CNN) -- The U.S. Army is apologizing to thousands of Army families who received letters beginning "Dear John Doe" after losing a loved one in Iraq or Afghanistan.

Army Chief of Staff Gen. George W. Casey Jr. is sending a personal letter to the families who received the letter.

Some 7,000 letters were sent in late December to notify families of services or gifts surviving family members can receive from nonprofit organizations that help families of fallen soldiers, according to an Army statement Wednesday.

The letters also had improper address information at the top of the correspondence. Instead of the receiving family's name and home address, the letters said "Army Long Term Case Management."

The letters were printed by a contracting company and sent by the U.S. Army Human Resources Command's Casualty and Mortuary Affairs Center in Alexandria, Virginia. The center issued a formal apology Wednesday, according to the statement.

They don't mention the name of the "contracting company" that printed these letters. Wonder how much of our taxpayer $$ went to this latest screw-up?

*edit for typo

[liberalmuse]

1. This is disgraceful.

And yet more proof that Bush has turned America into a soulless shithole.

[gristy]

2. dupe

http://www.democraticunderground.com/discuss/duboard.php?az=view_all&address=102x3678684

[Night_Nurse]

3. Sorry... tried to find it here before posting.. nt

[thunder rising]

4. Let's face it, everybody expects a very nice form letter ... but to screw up the form letter?