Anybody here know anything technical about FiOS TV?

[PCIntern]

since you folks are all my friends, and I've given a whole lotta dental advice over the years, I feel 'comfortalbe' putting out the call for...HELP!!!

Ok...if you're still reading this: here's the issue: I have 4 boxes in the house, 2 HDTV, where I can see Candy Crowley's gorgeous complexion in remarkable detail, and 2 non-HDTV boxes where she looks plain mean and evil, but the makeup 'works'. On one line, not box, LINE, I cannot receive...now get ready: BROADCAST Channels. I get perfect reception on all the others but none on the local ABC, NBC, CBS, PBS, or other broadcast channels. A screen comes up which says: Unavailable.

When I swap boxes on the line, which comes from a Verizon splitter, it still doen't work. Yet, on all the other boxes and lines in the house, all channels work. Is this weird or what?

...and on edit: the folk at FiOS have no idea themselves...I"ve spent 3 hours on the phone with them...they said they'd sent out a tech, but you know how that is...

Thanks in advance...

[Kutjara]

1. I seem to remember reading that certain cable companies...

...conserve bandwidth on their networks by not carrying broadcast channels. When the installer comes to your house, he/she installs both the cable and a connection to the tv antenna on your roof. You then get all the cable stuff through the cable, and the other channels through the antenna. If you haven't got your box hooked up to an antenna, though, it logically follows you wouldn't get those channels.

I don't know if your situation is the same without knowing the specifics of each box in your house, but I thought I'd mention it as something worth exploring.

[PCIntern]

2. YEs, I've heard that a well...

but all the channels are digital and through the connection. Thanks!
:hi:

[flvegan]

3. Yes, that's weird.

I also have FiOS, and if I had that issue, I'd have a tech sent out.

[tech3149]

4. From what you said, it sounds like the splitter or the cable

You swapped set top boxes and saw no change, the next step would be to swap the cables coming out of the splitter. If the problem is still in the same location, it could be a sloppy or contaminated connector on the cable. If the problem moves then the splitter is FUBAR.

[PCIntern]

5. Thanks...I'll give it a try!!! n/t

[PCIntern]

6. Bingo!!! Splitter is FUBAR !

Thanks so much...really appreciated. Great to know the DU family is ever-helpful. Now if we could solve this D.C. crap as easily!

:hi:

[Randypiper]

7. yes you need digital splitters

I had to change all of mine