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Do you think that bicyles are vehicles? (Another self-indulgent rant alert)

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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:32 PM
Original message
Do you think that bicyles are vehicles? (Another self-indulgent rant alert)
I’m asking this question because of a very annoying experience I had yesterday. I was leaving work. The very old Kryptonite lock on my bicycle malfunctioned. The worn down key fell out of it when the mechanism was halfway in between lock and unlock. The mechanism wouldn’t budge and the key couldn’t be reinserted.

I left my bike in my office parking lot and bummed a ride home. I figured I’d solve the problem somehow today. While I was at home last night drinking beer and stewing about my predicament I had a brain-storm: I belong to AAA, a company that provides roadside assistance to members. I definitely needed roadside assistance because I sure as hell didn’t want to pay for a locksmith, especially since that’s a service AAA members get for free.

I called just to make sure the situation was covered. The conversation did not go well. I would have been fine if the talk with the Customer Service Representative had gone like this:

CSR: You’re calling the American Automobile Association. Automobiles have four wheels. Bicycles have two wheels so please, STFU so I can GBTW.

Instead here’s what happened. I was put on hold while the CSR talked to her supervisor. She came back on the line and said I wasn’t covered because the situation didn’t involve a vehicle.

:wtf:

Since when is my bicycle not a vehicle? I use it to get to work almost every day. Work, that place that pays my salary so I can spend money on things like AAA membership so I can get roadside assistance when I need it, or not.

She said my bicycle wasn’t a vehicle because it didn’t have a motor, or tags or registration. Well, fine. AAA only covers vehicles with tags and registration but that doesn’t change the reality that my bicycle is a vehicle does it?

Things went downhill from there. I asked her for a link to the AAA policy that said I wasn’t covered. Here’s a cut and paste of the page she sent me to:

“If your keys are locked inside the vehicle, service will be sent to gain entrance. If your keys are lost, broken, or the service provider cannot gain entrance to your vehicle, locksmith service or reimbursement for locksmith service up to $50.00 will be provided.”

I must be stupid. I don’t see anything in that paragraph that says they only cover motorized vehicles. I asked the CSR where it said my vehicle had to be motorized, registered, etc. She said that was in the handbook. I asked if the handbook was online. She said it wasn’t. (Actually it was)

It seemed like the entire conversation took place between people speaking different languages. I understand that AAA wasn’t going to pay for a locksmith but it bugged that hell out of me that she kept saying they weren’t going to pay for it because it didn’t involve a vehicle.

Now I understand what Samuel Jackson felt like in Pulp Fiction:

Say vehicle one more time. I dare you.

Instead I restrained myself and ended the conversation before I said something I’d regret.

So my question is how did we get to this point and what do we do about it?

Automobiles come in handy if you’re traveling long distances to isolated places or carrying lots of cargo but are they really the only vehicles in our society? Are cars so dominant in our culture that any other mode of transportation is just esoterica? Are bicycles like the Swingin’ Medallions? A band that only the snobbiest of music snobs would recognize?

Am I crazy for being deeply offended that some stranger claimed my favorite mode of transportation isn’t a vehicle?

Please advise.

Thank you.
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hobbit709 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:34 PM
Response to Original message
1. They only want to deal with "motor" vehicles.
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:35 PM
Response to Reply #1
2. So why didn't they say so?
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asthmaticeog Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:42 PM
Response to Reply #2
7. Having the word "Automobile" in their name might have tipped you off.
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:44 PM
Response to Reply #7
8. Like all giant companies they've diversified
Call them up and ask them to help you with an airplane reservation.

They'll be happy to do that.
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NC_Nurse Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:36 PM
Response to Original message
3. Yes, you are crazy.
But not because of your bicycle issues. :-)
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Gormy Cuss Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:36 PM
Response to Original message
4. Hey, keep pursuing it.
What the hell. Maybe someone higher up will understand why you think that a two wheeled device ridden on public streets and required to obey MV laws is a vehicle.
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eyesroll Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:38 PM
Response to Original message
5. I bet the AAA user agreement defines what is and is not a vehicle for the purposes of the agreement.
You "got to this point" by signing a contract with the American Automobile Association. (Which, if you saw what your money goes to lobby for and against, you'd think twice about doing.)

:shrug:
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:41 PM
Response to Reply #5
6. I get what the agreement says
But what causes a person to sincerely say: It doesn't involve a vehicle.

The linguistic thing is what bothers me.

I also realize that AAA does bad lobbying. However, they do occasionally provide a valuable service.
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eyesroll Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:53 PM
Response to Reply #6
12. Then might I suggest something like:
http://www.betterworldclub.com/bicycles/bike_assistance.htm

They also offer roadside assistance for cars, with much better advocacy.

(I know nothing about this service, so I can't vouch for it, but it came up with a quick Google.)
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:56 PM
Response to Reply #12
14. I hope I remember that when my AAA membership expires
I'm not gonna tear my card up out of spite but I'll seriously reconsider giving them more of my money
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northzax Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:49 PM
Response to Reply #5
9. while I have left AAA given that I disagree with their lobbying
Edited on Fri Nov-30-07 06:49 PM by northzax
my old contract states the following:


Vehicles Covered:

Any four-wheeled motor-driven vehicle — passenger car, pick-up truck (unloaded), van, camper or motor home — that you are driving or riding in as a passenger.
Rented passenger vehicles.
Dual-rear-wheel pick-up trucks and vans (except rear tire changes).
Dual-rear-wheel campers and motor homes (except rear tire changes & towing).
Commercial vehicles (except taxis & limousines), provided the vehicle can be towed with light-duty automotive servicing equipment.
Light-duty trailers (except fifth-wheeled trailers) — service will be provided, but at your expense.

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doc03 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-01-07 10:35 AM
Response to Reply #9
42. So according to that a 2 or 3 wheeled motorcycle
or one of those little 3 wheeled cars would not be covered. My motorcycle insurance includes roadside assistance, but assumed AAA would also cover it, apparently they don't.
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northzax Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Dec-02-07 01:32 PM
Response to Reply #42
45. this one wouldn't
motorcycles are an extra add on to your coverage.
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Ghost in the Machine Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:51 PM
Response to Original message
10. Invest in one of these....
ETC Express Pack® Complete Electric Bicycle Motor Kit



The ETC Express Pack® Electric Bicycle Motor Kit includes everything needed to add electric power to bicycles with 16" through 26" wheels.

Kit includes self-contained removable power unit, mounting rack, and mounting hardware. The power unit is designed for easy installation and removal so the bicycle that it is attached to can be ridden as an electric bicycle with the power unit installed, or ridden as a regular bicycle with the power unit removed.

Powered by two fresh Universal Power Group® SLA batteries with a full 12 month manufacturers battery replacement warranty.
Item # KIT-850

http://www.electricscooterparts.com/bicyclekits.html
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:53 PM
Response to Reply #10
11. Still wouldn't change AAAs mind
And I'm not convinced about motors on bikes since the extra weight makes up for any help those devices provide.
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dysfunctional press Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:56 PM
Response to Original message
13. your keys were not locked inside your vehicle...
and your key wasn't lost or broken, and entrance to your vehicle is a moot point anyway- so what did you want them to do? :shrug:

and yes, you are crazy for being "deeply offended" because some stranger doesn't consider a bike a vehicle. it seems that you have WAAAAAAY too low a threshhold for being "deeply offended".

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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 06:58 PM
Response to Reply #13
15. The key was broken
It had worn down over time. I wanted them to do the same thing they would have done for any other member: Pay for a locksmith to come out so I could have access to my vehicle.
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dysfunctional press Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 07:07 PM
Response to Reply #15
16. according to your description, the lock was broken, not the key.
you said that the lock was in between open and locked, and that the key couldn't be re-inserted because of that.
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 07:15 PM
Response to Reply #16
17. But the only reason the lock ended up in that position is the key was broken and fell out of it
But that's not the point

The point is that someone said my bike is not a vehicle, and that bugs me, especially due to the implications of that mentality on the environment and other things that I care about a lot.
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Berry Cool Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 07:22 PM
Response to Reply #17
19. It was stupid for them to say your bike is not a vehicle.
They should have turned you down by saying that they cover assistance for motor-operated vehicles only. Should be in the contract. That should be the terms under which they said they were unable to provide assistance. That simple.
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dysfunctional press Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 08:30 PM
Response to Reply #17
27. if it bugs you that much, perhaps you should seek out counseling.
the average person would have just let it go. it's definitely not something to be "deeply offended" over.
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 08:33 PM
Response to Reply #27
29. I would be none of the shrinks in my area have experience dealing with cyclists
I just can't win
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RC Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 07:21 PM
Response to Original message
18. Will the cylinder turn without the key?
"...when the mechanism was halfway in between lock and unlock."

You should be able to use a screwdriver to turn the cylinder one way or the other. Best to turn in back to the locked position.


http://home.howstuffworks.com/lock-picking.htm
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 08:10 PM
Response to Reply #18
25. I solved the lock problem with the help of a mechanically inclined brother-in-law
My problem now is this notion that only cars are vehicles
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kestrel91316 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 07:24 PM
Response to Original message
20. AAA is not our friend. You need to switch to these guys:
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gratuitous Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 07:26 PM
Response to Original message
21. It was a good idea to call
And a really savvy CSR would have sent a someone out to cut the lock, because the good will and continued income from a happy customer should be deemed more important than arguing semantics.

On the other hand, if you have auto insurance, you might consider calling your agent to have someone come out and attend to your bike.
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Name removed Donating Member (0 posts) Send PM | Profile | Ignore Fri Nov-30-07 07:29 PM
Response to Original message
22. Deleted message
Message removed by moderator. Click here to review the message board rules.
 
HiFructosePronSyrup Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 07:35 PM
Response to Original message
23. I'm still pissed off at the American Bicylce Association.
I took my horse in for a check up, and they said I needed to take it to a vet.

What the fuck do the troops have to do with this?
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havocmom Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 08:45 PM
Response to Reply #23
33. ::snarf::
:rofl:

Wonder if JeffR has finished his list for the week...
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 08:06 PM
Response to Original message
24. I hate it when I step away from the computer and miss deleted messages
If anyone knows what the one in this thread said could you please PM it to me?

I'm curious.
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madeline_con Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 08:13 PM
Response to Reply #24
26. New Rule:
Leave posts that are going to be deleted up long enough for all of us to "enjoy" them.

Or, we could have a Delete Alert, like the Mail Alert, to let us know where to link to to see them.


:)
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 08:32 PM
Response to Reply #26
28. A post that called me a rat-faced garbage fucker on another thread is still up
How much worse could that deleted post be?
The mind boggles
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madeline_con Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 08:41 PM
Response to Reply #28
30. Did you alert the authorities?
Or call th poster a rat faced garbage fucker right back? :evilgrin:
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HiFructosePronSyrup Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 08:43 PM
Response to Reply #28
31. Does your garbage fucking tendencies and ugly mug have something to do with it?
:hide:
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stevedeshazer Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 08:43 PM
Response to Original message
32. Your frustration is misdirected, but you make a great point
As a former CSR and supervisor, I know that guidelines are usually decided above their "rank" by managers. It's not their fault.

You raise a very important question here: Are bicycles "vehicles"?

In my opinion, they are. As biking becomes more common, these questions will continue to come up.

The bottom line is why AAA (I'm a member, too) does not recognize bikes as vehicles. IMO, they should.

I'm glad you posted this, it's a really interesting point.
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qwertyMike Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 08:50 PM
Response to Original message
34. They are Vehicles
Edited on Fri Nov-30-07 08:51 PM by qwertyMike
I don't how many I a;most hit.

Obey the rules of the road.

I'm sick of asshole crossing the red light and almost running me down.

Sidewalks NO!!!
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 08:55 PM
Response to Reply #34
35. No offense but I hope you're not planning on driving anytime soon
That many typos in one short post is a good indication that you might be impaired.

But I could br wrong.
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pink-o Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 09:03 PM
Response to Original message
36. I too cycle all around the City
Edited on Fri Nov-30-07 09:04 PM by pink-o
..I own a car (a little beater 93 Tercel) that I drive as seldom as possible, but consequently, I belong to AAA for the towing. I can only tell you if your situation had happened to me, I would have immediately pulled out my cell, called either Valencia Cyclery or San Francisco Bicycle Coalition and asked them if they had tools to cut the lock. Calling AAA never would have occurred to me, seeing as they deal in autos.

You know as well as I do that most people are totally ignorant about cycle travel. Drivers pull right in front of you, block the bike lanes--even back up right in front of you in your lane like you're not even there. Most think biking is completely recreational, they don't understand why anyone who is old enough to drive chooses not to--in fact, most people couldn't even manage 3 miles on a bike, let alone the long rides those such as you and I take. Bottom line, CSR for AAA probably hasn't been on a bike since she was 5 and stuck playing cards in the wheel spokes to make a cool noise. So no way is she gonna understand your request or ever think a bike is a vehicle.

I keep hoping as the price of petrol rockets thru the ionosphere that bike-friendlier roads will emerge everywhere. So far, no luck.
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AmanAplan Donating Member (23 posts) Send PM | Profile | Ignore Fri Nov-30-07 09:13 PM
Response to Original message
37. So my question is how did we get to this point and what do we do about it?
You can start your own "BBB" company and support all those needing "AAA" type support
for their mode of transportation. Maybe even reduce the profit margin and give
your customers a good deal!
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qwertyMike Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 09:15 PM
Response to Reply #37
38.  I do that most people are totally ignorant about cycle travel
Pretend you are driving a car
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mitchum Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 09:45 PM
Response to Original message
39. I think that you should take hostages
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-01-07 06:55 AM
Response to Reply #39
41. If I did that the ensuing legal bills would be a lot more expensive than paying for my own locksmith
Ya gotta think these plans through
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Neshanic Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-30-07 11:07 PM
Response to Original message
40. In Tempe it's what you are doing with it that defines it.
Edited on Fri Nov-30-07 11:07 PM by Neshanic
I rode my bike across the street in a marked unsignaled pedestrian cross walk. I was ticketed. I am a vehicle. I made other vehicles stop when they had the right of way.

If I dismounted and walked my bike across the street, same crosswalk I am a pedestrian.Cars must then stop for me. No ticket.

Get a ticket for riding your bike in a crosswalk, it says you are a vehicle, and send it to them.

I wonder if your bike had an electric motor?
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Midlodemocrat Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-01-07 10:37 AM
Response to Original message
43. You are silly, St. taterguy.
:rofl:
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taterguy Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-01-07 10:59 AM
Response to Reply #43
44. I pour my heart and soul out and people laugh
No wonder I drink so much
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