Please speak to me like I'm four. Here's all I know...
Everything worked fine. The next day upon start-up there was a warning message saying crss.exe file (? or something like it) and dwm.exe were harmful and should be deleted. I googled first and discovered those are actual files the computer may need so I did not delete them. I found the dwm.exe file listed in my documents and settings folder and the properties said it had been modified the day before. I also found something called 7096.ASM which I don't recognize and was supposedly created that day.
I have had only one issue and that's with a medical billing software. I am not able to see certain documents any longer. I uninstalled and reinstalled the program and it didn't help.
So I think I have corrupted the dwm file somehow. Google says there are programs that can "fix" it but I'm not sure about doing that.
Do I have a real virus or something? Do you know what the ASE file is?
Thanks for any advice. Everything else works fine. I ran malwarebytes but it says it cannot delete the files and it doesn't find anything harmful.
3. Thank you. Even experts need help with certain things regarding computers.
I have breakfast regularly with 3 other working Techs. Seems like every day (when we talk about computer stuff) I catch myself thinking "Damn, I didn't know that" :) :)
The free version of MalwareBytes AntiMalware has bailed me out once when my system got infected and once when I bought a laptop off ebay that was infected on arrival. I no longer even bother to use anything else on top of Windows XP SP3 and thunderbird/firefox.
For awhile I was using free ZoneAlarm, but they keep messing it up when they release a new version, so eventually I gave up on it and it hasn't seemed to make any difference.
Powered by DCForum+ Version 1.1 Copyright 1997-2002 DCScripts.com
Software has been extensively modified by the DU administrators
Important Notices: By participating on this discussion
board, visitors agree to abide by the rules outlined on our Rules
page. Messages posted on the Democratic Underground Discussion Forums are the
opinions of the individuals who post them, and do not necessarily represent
the opinions of Democratic Underground, LLC.