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It has gone by many names over the years: WinFixer, WinAntiVirusPro, ErrorSafe, SystemDoctor, WinAntiSpyware, AVSystemCare, WinAntiSpy, Windows Police Pro, Performance Optimizer, StorageProtector, PrivacyProtector, WinReanimator, DriveCleaner, WinspywareProtect, PCTurboPro, FreePCSecure, ErrorProtector, SysProtect, WinSoftware, XPAntivirus, Personal Antivirus, Home Antivirus 20xx, VirusDoctor, ECsecure, etc. etc. etc.
I am so sick of dealing with this one. Even though I'm a Linux user, I'm still the go-to IT guy for my Windows-using family and friends, which I don't mind so much, except that it seems that everyone I know has been bitten by this one. My nephew's machine was the most recent infection. My first suggestion (over the phone) was to boot into Windows safe mode and download MalwareBytes. Yet even in safe mode his system was still screwed up. Then we tried to recover a restore point without success. So it was time to pay a visit. We booted a Linux Live CD (Ubuntu 9.10) and it was a simple task to copy the contents of his documents and settings folder to an external hard disk which took about half an hour. While his files were being saved he was able to check his email which he had been unable to access for about a week. By the time his files were finished copying he was ready to switch to Linux. So we rebooted and this time we installed Ubuntu. He's been happy ever since. His needs are modest: He wants to surf the web, access his email and manage his iPod.
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