Conns Stores Accused of Misleading Customers

[kjackson227]

http://www.dallasnews.com/sharedcontent/dws/bus/stories/052909dnbizconns.25fcab13.html

[sonias]

1. Warranties have usually been a con on consumers

If a product is going to fail it usually does so in the first 90 days. Those are normally covered by the manufacturer. Anything beyond that is usually a con that the stores always build in for more profit on the item.

We never buy an extended warranty.

Sonia

[WolverineDG]

2. I''ve had the opposite experience

maybe that was true in the past, but today I wouldn't buy an appliance without an extended warranty. I've had to replace my satellite radio 3 times already & wouldn't have been able to do it if I hadn't "wasted" $25 on the warranty. (the radios at the time cost more than $100; the current one I have is still going strong, so I have no idea what they cost now)

dg

[sonias]

3. I guess it depends on the item and the company issuing the warranty

I would imagine with satellite radio where the company makes more money from the subscription than the item, it behooves them to get you back to being a subscriber. Otherwise they lose their stream of subscriber money.

Sonia