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clear eye Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 10:33 AM
Original message
Amazon.com has blocked me from rating or commenting on reviews
Edited on Sat Aug-16-08 11:24 AM by clear eye
because I was entering comments to 5- and 4-star reviews of The Obama Nation that gave readers the URL to the Obama rebuttal. I was also consistently, and I think rightly, rating reviews that described the book as "well-sourced", "well-researched", "well-documented", or revealing "the truth" as not "Helpful" (using the button provided at the bottom of the reviews). I imagine that they don't want to get stuck with the warehouse full of the book that they must have purchased expecting sales to equal those for Corsi's Kerry smear-fest.

They are a business, and as such have the right to ban any customer from posting to their site, just as a bricks and mortar store can demand you leave if you come in carrying a sign protesting a book featured there. However, they are giving the false impression that they show a true tally of customer ratings and that they will post all comments that aren't abusive. They are continuing to allow review comments that are rants going on and on about Obama's "Marxism". I'm pleasantly surprised to see that they left up all my previous comments.

It would be great if some of you took up the effort. It takes them a while to decide you are making waves. You could compose your own comments or save time by adapting my boilerplate versions below:

1)The book's footnotes are almost entirely to extremist blogs, and the quotes they refer to have no substantiating sources; many are to the author's own blog posts! Corsi had to admit this in front of a national audience on Larry King Live. See Corsi's history of making money off of inflammatory nonsense--Google his promotion of the idea that the Bush administration has been secretly planning on creating a single nation combining the U.S., Mexico and Canada. This man can't be believed for a second. Please, readers, give a second thought to horrible accusations about candidates when mounds of news contradict it, and the accuser has a history of crazy-talk.

For those willing to read a verifiable refutation of this book with citations from fact-checked news sources, official documents and on-the-record quotes from individuals involved, go to <http://obama.3cdn.net/a74586f9067028c40a_5km6vrqwa.pdf >.


I generally preface the above with a sentence that ties it into the specific review I'm commenting on, sometimes quoting the reviewer's own words.

2)(For those who insist Obama is hiding his true Muslim allegiance, I preface the above with: He was raised agnostic in
Indonesia and Hawaii and embraced Christianity when he grew up. As the 40 page rebuttal of this book states, he had only the most rudimentary instruction in the Koran in Indonesian public schools and never attended any Muslim mosque. Sorry if the reality the media reports doesn't sit well with you so you have to go looking for nonsense and call it secret truth.
)

You can find the most recent reviews by clicking "newest first" on the right just under their featured "most helpful" reviews after you bring up the review pages.

One comment I was blocked from making was to the recent review by J.R. Mason who wrote:

"(5stars) 1 of 1 people found the following review helpful (I was blocked from changing this number):
Obama: Media Creation, August 15, 2008
By J. R. Mason (Houston, TX United States) - See all my reviews


Obama is the creature of the mainstream media: of the MSM, by the MSM, for the MSM.

Fortunately there are still books (and websites) that are not controlled by those who would censor books and book reviews (you know who you are).

It is a documented fact that the highlight of Obama's Illinois Senate career was his three votes against allowing children who survived abortions to live. That is, he voted in favor of infanticide, three times.

I just cannot understand why this, and other facts of Obama's life that have been swept under the rug are so threatening to the powers that be and their courtiers in the media. Corsi documents Obama's associations with elements of the radical left. The Man From Nowhere wants to take on the Evil Corporations and the Evil Republicans? Don't believe it for a minute. Obama is a Sock Puppet of the New World Order."
-------------------------------------------------------------------------------------------------------------------------------------
The comment I wanted to make in response was:
These "facts" haven't "been swept under the rug". They are total fabrications by Corsi whose footnotes are almost entirely to extremist blogs, and the quotes they refer to have no substantiating sources; many are to the author's own blog posts! Corsi had to admit this in front of a national audience on Larry King Live. See Corsi's history of making money off of inflammatory nonsense--Google his promotion of the idea that the Bush administration has been secretly planning on creating a single nation combining the U.S., Mexico and Canada. This man can't be believed for a second. Please, readers, give a second thought to horrible accusations about candidates when mounds of news contradict it, and the accuser has a history of crazy-talk.

For those willing to read a verifiable refutation of this book with citations from fact-checked news sources, official documents and on-the-record quotes from individuals involved, go to <http://obama.3cdn.net/a74586f9067028c40a_5km6vrqwa.pdf >.
Course no one can help people who so strongly WANT to believe Corsi's filth that they simply refuse to examine any real evidence to the contrary.


You, dear DU member, may have a better rebuttal. The important thing, IMO, is to include the URL to Obama's rebuttal and to keep it fairly brief; people don't read long comments.

Another recent reviewer, Janet L. Gomez, says in her brief review, "I know Mr. Obama is having hissy-fits about the book but if he would just clarify what he's all about, these books might not sell so well."

It's just killing me that this is left standing for customers to read w/o a comment giving the URL to Obama's very real rebuttal.

Thanks in advance.
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MercutioATC Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 10:39 AM
Response to Original message
1. Suggestion:
Providing a link to the Amazon page will result in more action.
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Merlot Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 11:02 AM
Response to Reply #1
4. Here's the link:
Edited on Sat Aug-16-08 11:06 AM by Merlot
http://www.amazon.com/Obama-Nation-Leftist-Politics-Personality/dp/1416598065/ref=sr_1_1?ie=UTF8&s=books&qid=1218902279&sr=1-1

Its's got 702 revies, so at this point, I'm giving a 1-star rating. It's down to under 3 stars right now.

Here's the rating break down:

5 star: 239 votes
4 star: 24
3 star: 21
2 star: 13
1 star: 406


Now this tripe will show up in my amazon history ... eckkkkkkk
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quantass Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 10:55 AM
Response to Original message
2. DIRECT LINK to Amazon PLEASE!
You'd think that would be the 1st thing on the page when asking for help.
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Nite Owl Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 11:01 AM
Response to Reply #2
3. Link:
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yardwork Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 11:10 AM
Response to Original message
5. Interesting. I was able to favorably rate the helpfulness of a review
but when I attempted to unfavorably rate the helpfulness of a positive review of Corsi's book, I got an error message saying that Amazon was unable to process my vote and that I should try again later. I attempted to unfavorably rate the helpfulness of several positive reviews of Corsi's book (all written by his publisher I have no doubt - I used to write ad copy for a publisher - I recognize the style) - but Amazon was "unable to process" every one of them.

One of the most glowing reviews of Corsi's book - one I attempted to rate unfavorably several times but was refused - is the top-ranked favorable review.

It's obviously rigged. I hate Amazon for taking part in this sham.
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AZBlue Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 04:35 PM
Response to Reply #5
17. How do you rate a review?
Is it by answering the "Was this review helpful to you?" question?
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AZBlue Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 04:37 PM
Response to Reply #17
18. I'm doing that and now the responses have changed.
At first I got a response telling me my vote would be included within 24 hours. But after clicking on about three or four reviews, now I just get a "Thank you for your feedback." So now my vote doesn't count anymore?
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rwork Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 11:13 AM
Response to Original message
6. I just gave my review.
Gave him 1 star. I hated that. Should be no star.

It takes 48 hrs to be posted.
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Iwillnevergiveup Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 11:25 AM
Response to Original message
7. Same result
I was able to give it a 1-star, but "there was a problem processing your request" popped up when I attempted to say Ms. Love's review was helpful.

As frustrating as this is, I believe there will be a lot more negative blowback on Corsi this time around.
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clear eye Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 11:48 AM
Response to Original message
8. Has anyone tried to comment on a favorable review?
Edited on Sat Aug-16-08 11:56 AM by clear eye
I'm curious if they've blocked all comments on favorable reviews as they've blocked all attempts to rate a favorable review "not helpful" or an unfavorable review "helpful", or are they just blocking "troublemakers" like me who've written a bunch of comments. The comments of mine that were posted, before I was blocked, were posted immediately. They may be checking them now and blocking those containing the URL to Obama's rebuttal.

Sorry I didn't post the link. I walked away from my computer for a while and didn't see the requests until it was too late to edit my original message. Thank you to the person who replied with the link.
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clear eye Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 12:18 PM
Response to Original message
9. Just discovered they are also blocking me from the "Obama Nation" discussion group
I tried to post info about the blocking of the "No" for "Helpful" responses to favorable reviews, and "Yes" for "Helpful" for unfavorable reviews. I also included the URL to Obama's rebuttal, but received an instant computer-generated block. Guess I'll go public with this at DailyKos as well.

Even if amazon.com gets really offended, I can live w/o shopping there.
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hedgehog Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 12:58 PM
Response to Original message
10. I did my part - right now unfavorable reviews are ahead
two to one!
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DRoseDARs Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 01:18 PM
Response to Original message
11. If you had bothered reading the rules, you wouldn't have had a problem:
Edited on Sat Aug-16-08 01:20 PM by DRoseDARs
http://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=12177361#remove

Can Amazon.com customer reviews be removed?

In certain cases, yes. A customer review should focus on specific features of an item and the customer's experience with it. The best reviews include not only whether they liked or disliked an item, but also why. Customers are free to mention related items and how a particular item rates in comparison.

What's not allowed:

* Commenting on other reviews visible on the page. (Other reviews and their position on the page are subject to change without notice.)
* Profanity, obscenities, or spiteful remarks.
* Single-word reviews.
* Phone numbers, mail addresses, URLs.
* Availability, price, or alternative ordering/shipping information.
* Solicitations for helpful votes.
* A review is not an appropriate place to tell us our catalog has typos in it. If we need to be notified of a specific problem, please send an e-mail to your buyer.

Any review in violation of these guidelines is subject to removal.



Edit: Sorry for putting it so bluntly, but people work themselves into a lather too quickly. Oh, and welcome to DU. :hi:
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A-Schwarzenegger Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 04:31 PM
Response to Reply #11
16. Just in case nobody read the above post...
read it. :*
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clear eye Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 08:47 PM
Response to Reply #11
21. You Misunderstood My Original Post
Edited on Sat Aug-16-08 09:06 PM by clear eye
I did not say that I posted a review critical of other people's reviews. What I did was make use of the amazon.com feature allowing responding comments to reviews (by clicking a comment link below the review) and wrote around a dozen comments refuting reviews which emphasized how "truthful" Corsi's book is, and I gave the URL to Obama's rebuttal.

Some people decide that other people are idiots too quickly. And my comments haven't been removed...yet. I've been blocked from all further feedback on the book. I can't rate reviews, place comments to reviews, or participate in related discussions.

I'd prefer an apology to a welcome.
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DRoseDARs Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Aug-17-08 01:18 AM
Response to Reply #21
23. So by your own admission (twice now), you posted urls? That still seems against Amazon's rules.
Which is exactly what I was commenting on the first time and even bolded it to be clear. If you didn't see the bolding (trust me, it's there) your browser may be set up to force a particular font styling that suppressed it. I didn't say you "posted a review critical of other people's reviews," I pointed out the Amazon.com rule you probably violated regarding posting of urls. I found it quite easily by going to the Amazon.com homepage, clicking the "Help" link in the upper-right corner, typing "reviews" in the search bar and clicking on the "Can Amazon.com customer reviews be removed?", posted it for you and bolded the relevant part (again, the rule against posting of "Phone numbers, mail addresses, URLs."). You then post a response to by again confirming you had indeed posted urls?





The relevant rule, again bolded (fourth asterisk down if you can't see the bolding):

http://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=12177361#remove

Can Amazon.com customer reviews be removed?

In certain cases, yes. A customer review should focus on specific features of an item and the customer's experience with it. The best reviews include not only whether they liked or disliked an item, but also why. Customers are free to mention related items and how a particular item rates in comparison.

What's not allowed:

* Commenting on other reviews visible on the page. (Other reviews and their position on the page are subject to change without notice.)
* Profanity, obscenities, or spiteful remarks.
* Single-word reviews.
* Phone numbers, mail addresses, URLs.
* Availability, price, or alternative ordering/shipping information.
* Solicitations for helpful votes.
* A review is not an appropriate place to tell us our catalog has typos in it. If we need to be notified of a specific problem, please send an e-mail to your buyer.

Any review in violation of these guidelines is subject to removal.





It may be a poorly-executed policy to fight attempts at spam. Seek clarification from Amazon.com. As you already said, "They are a business, and as such have the right to ban any customer from posting to their site, just as a bricks and mortar store can demand you leave if you come in carrying a sign protesting a book featured there." They will deal with you in whatever manner they choose. They may choose to keep your comments intact and just ban you from further involvement on the matter, they may do worse. They may be sloppy in their definition of "comments" and "reviews" and are probably just lumping the two together (I suspect they are) with regards to what is not allowed and you're just on the wrong end of that sloppiness. Looking further through their rules looks bleaker and bleaker for you. It seems for the most part they do not like people posting urls and additionally may have viewed your comments as being off-topic or rather not specifically enough on the product to their liking. It's contorted, but again seek clarification.
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clear eye Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Aug-17-08 07:21 AM
Response to Reply #23
24. My postings were comments, not reviews
Edited on Sun Aug-17-08 07:32 AM by clear eye
And I have already called amazon.com for an explanation as I posted here yesterday.
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tbyg52 Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Aug-17-08 10:25 AM
Response to Reply #23
26. I posted a review with a URL once, not having read the rules
and they just deleted the URL and posted the rest of it. I don't know what would have happened if I'd done it multiple times, as I read the rules after I noticed the review had been edited.

I have also had perfectly innocuous reviews (of Wii games) not show up, and had to correspond with them to get them posted. I don't think their review system is perfect - I *know* their search system isn't, and I complain about it frequently.

Not saying they didn't do something deliberately in this case, just recounting my experiences.
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backscatter712 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 02:18 PM
Response to Original message
12. Just submitted my review.
Added to the looooooooong list of negative reviews of Corsi's "scholarly work".
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clear eye Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 02:22 PM
Response to Original message
13. Amazon.com has heard your complaints
and now allows either yes or no "helpful" responses to any review. I'm still blocked, though, so I can't post the URL to Obama's rebuttal in comments on reviews praising "The Obama Nation"'s "truthfulness".
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crispini Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 02:39 PM
Response to Original message
14. K&R
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clear eye Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 02:45 PM
Response to Original message
15. I just called amazon.com to ask for the official reason for
blocking my feedback on the book. I was told that yes, I was blocked, and that someone would get back to me by email w/i "two business days". Frankly, going by past efforts to get a response from them on simple site problems, I doubt it. They respond quite quickly if it is a routine problem that the first line agents can handle, but if it isn't you never hear anything. It's also unlikely that they want to go on the record with a reason.
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AZBlue Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 04:40 PM
Response to Original message
19. Interesting article on reviews being removed from Amazon on Pelosi's book.
Seems Amazon doesn't play fair. Guess I've bought my last book there.

http://hotair.com/archives/2008/08/07/the-obligatory-pelosis-book-sales-in-the-toilet-post/
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CitizenPatriot Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 05:13 PM
Response to Original message
20. OK
I posted a review yesterday likening it to TP, but I rated 11 pages of reviews and never saw mine. May not have gone back far enough, but eventually they cut me off even though I was just rating the reviews. I then posted the rebuttal link on a thread for giggles. Too many people there make me feel nauseous.

I'll go back and see if they'll let me rate up 'The way of the world".
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Laurab Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-16-08 11:43 PM
Response to Original message
22. I don't think you can post a URL without it being removed.
I encourage EVERYONE who can to write a negative review of the book, or at least rate it one star. The book is purchased in bulk by repukes to make it look like it's selling well, so the numbers are probably skewed. Rating it down is the least we can do. I wrote a review on the 14th, and it was posted almost right away, so I think they're getting too many reviews to really check them out.

Lots of 5 star reviews before the book even came out - Amazon should really stop allowing that, but if everyone here rates it down, or writes a review stating the facts (without posting any URL's), and rate a few negative reviews as helpful, at least they'll have to search to find any good reviews.

K&R!
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IDemo Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Aug-17-08 08:11 AM
Response to Reply #22
25. Maybe a "Google 'Unfit for Publication' for the facts" would work n/t
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