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Also gone were the snippy retorts to shareholder tirades for which Raymond was famous. And neither did Tillerson adopt Raymond's tactic of abruptly switching off the microphone when a speaker crossed his allotted two-minute time limit. Applause greeted some of his remarks and the meeting ended with some critics calling his manner "civil" and "gracious."
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But Tillerson, for all his warm demeanor, has made it clear he is not straying from the company's long-held beliefs and investment practices. The company still believes oil prices will come down from their lofty $70 a barrel levels, unlike others in the industry who think high oil prices are here to stay. It still views the science behind global warming with skepticism. And you won't see it investing in wind or solar energy any time soon.
"The term scientific consensus is an oxymoron in itself," Tillerson said when one shareholder suggested there was consensus on global warming. "This is what's perplexing to me. I come away from these conversations and ask, 'What exactly do they want?' I don't know what you want. We're going to be an active participant in this debate. We're just going to have to disagree."
Nor does Exxon plan to build a new refinery in the United States or otherwise rush to change its investment plans to mollify critics who say it is not investing enough to bring oil prices down. Indeed, Exxon says its public relations effort is mainly to educate consumers because it was struck by the poor understanding among consumers over how the oil business works.
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http://www.enn.com/today.html?id=10613