Programming a universal remote control - question

[UTUSN]

Here's the deal: These devices (t.v., cable, remote) are not mine. I'm not at the location where they are until tomorrow. So my question needs to focus on one thing and I don't have a lot more information about whether there is a box or no box or other such questions.

So they have Time Warner and a Panasonic remote control. The instructions from a website say 1)press/hold the button of the DEVICE TO PROGRAM and simultaneously the Select button.

QUESTION: I don't know right now what brand the TELEVISION is. The REMOTE is Panasonic. So, is it the TELEVISION button on the remote that is to be pressed or is it the CABLE button on the remote?

QUESTION: Then, (after whichever button), the two options are to ENTER THE CODE manually or do a SEARCH. The universal remote is Panasonic, but is it THAT brand code or the code for whatever the TELEVISION is?

QUESTION: Or if there is a BOX, is it the BOX brand code that is entered?


Thanks in advance for any consideration.

[UTUSN]

1. O.K., the Panasonic tech support # has some repetitious hold music

The person kept answering the question SHE wanted to answer, repeating, "We/Panasonic don't provide CODES."

We went around and around, is it the T.V. button or the CABLE button. She kept saying there had to be a CABLE remote, that Panasonic remotes don't control CABLE output. After the umpteenth time, I pointed out she is "answering" HER question, not mine, so if the remote doesn't control CABLE, what is the CABLE button on the remote FOR?

She had to go ask somebody and came back to say that she had to correct herself, that what the CABLE BUTTON was for was that we are actually programming THE REMOTE. Therefore, it is the CABLE button to Select. Then it is the CODE for the REMOTE's brand, that is entered.

By the time we got to the end of this clenched exchange we were laughing. She started to give me a case # and I said, "I don't think we want to reopen this case," and then she asked whether I wanted to participate in a survey, and I said the same don't-think thing and we cracked up.

So: I'm going to press the CABLE button on the Panasonic remote and then enter the code for PANASONIC.


I don't have confidence in these answers but will try them. Perhaps somebody here will confirm or correct.

[applegrove]

2. You need the brand of the tv not the remote.