I may get flamed for this...but if I ever did this on any job, I'd probably get fired.

[LeftyFingerPop]

I have a real hot button about shitty customer service.

So I bought a section of PVC pipe today at Home Depot. The shortest section they had was , I don't know, 8 or 10 feet, whatever. I only need about 36 inches. So I bring it up to the register. A lady ahead of me was buying some kind of insulation panel, and I'm chatting with her. She tells me that she has to cut the piece in half to fit it in her car. I just whip out my knife there at the register and cut it for her while she is checking out. Problem solved.

I pay for my pipe and get it out to my Blazer. It is too long to fit without it hanging out the back window. I had more errands to run, and it was chilly, so I didn't feel like driving around with my back window opened.

They have all kinds of saws for customer use in Home Depot, so I bring the pipe back in to cut it in half. They have a huge radial arm saw, but I figured I better ask before I cut plastic on it. The back overhead door was wide open near the saw, and there was an associate about 10 feet outside the door. So I step outside about 2 feet and say "Excuse me, can I use your radial arm saw to cut this in half so it will fit in my truck".

This fucking guy was bigger than me, probably about 270, and I swear, he had one of those ZZ Top beards that was about 18 inches long. He starts SCREAMING at me..."STEP BACK! STEP BACK! CUSTOMERS ARE NOT ALLOWED OUTSIDE IN THE BACK". So I just kind of smile and step back, and he says "No, you can't use the radial arm saw, that is only for wood". I say "OK, do you have another saw in the store that I can use to cut this"?

He gives me this real snarky look like he is talking to some imbecile and says "Not really".

So I just thank him and tell him I will talk to someone else. He says "Do what you want, you'll get the same answer". I'm thinking what the fuck?.....

So I go up to this lady that I kind of know from being in the store so much that works the front, tell her I needed the thing cut in half. She gets the plumbing manager, and he cuts it in about 5 seconds with a hand saw.

I thanked him and told him I had a complaint. I said that I have probably spent about $40,000 in that store over the years, and I don't need some fuck being rude to me when I ask to get a pipe cut. He said he would talk to the guy later, I said "no, I will talk to the guy". I went back to look for him, but he went somewhere.

This kind of shit pisses me off to no end. How fucking hard is it to try to help people out with a simple request? It ain't rocket science. No wonder this country is going down the tubes. A great work force? I don't see it so often, especially when associates in stores are not even trained properly on how to treat paying customers.

[Parche]

1. Pipe Pubes!!!

I always give good customer service, but sometimes customers are snarky too!!

Not to mean you were, you were right in everything you asked for and did!!!

:hi: :hug:

[LeftyFingerPop]

3. STEP BACK, PUBES! STEP BACK!

Home Depot customers are not allowed to step two feet into an open lot where there is no machinery running! Step back! :hi: :hug:

[riverdale]

2. What size pipe will fit the internet

I think my connection will go faster if I buy some bigger intertubes.

[LeftyFingerPop]

4. Oh, this thing would work.

I think it is 3" in diameter. I'm not using it for plumbing though...I need to build a contraption with it.

[Jamastiene]

12. You could just use it to build a trebuchet and

throw some pies at the jerk who gave you a hard time. :evilgrin:

[PVnRT]

5. I can't stand that either

Yes, I know the pay sucks. Yes, I know some customers are worthless shits who live to make everyone else's lives miserable. That doesn't excuse being an ass to polite people who are asking for service, which is, you know, your fucking job.

[littlebit]

6. Home Depot sucks

I hate their stores. I hate delivering to their distribution centers. I just really hate them in general. I have never had a good experience with them.

[Resuscitated Ethics]

7. Home Despot "If we ain't got it you don't NEED it" -nm

[taterguy]

8. Maybe they'd give better customer service if they weren't busy looking for parts that don't exist

[Mad_Dem_X]

9. I had a Target employee call me a "bitch."

In the parking lot, before I went in. I confronted him in the store and also spoke to the manager, then went home and made an online complaint to the head office. I've been back to the store since, and he is still working there. I think if an employee calls a customer a "bitch," he should be fired.

[dgibby]

10. No wonder you had problems

That place is owned and operated by republicans!

[Jamastiene]

11. I know how you can pay them back.

Use the other part of the pipe to pipe in some horrible music at the asshole who gave you a hard time. Make sure you get it as close to his head as possible and wait until JUST BEFORE he turns the saw on. That'll teach him to fuck with you.

Suggested material: The Sex Pistols work great, but Courtney Love's solo CD (she only has one solo CD, it's all on YouTube) is excellent for irritating those types more than you can possibly imagine.

Trust me. I would know. I've been participating in Music Warfare with my neighbors for years. They started it. I ended it, until someone new moves in, then it starts again until THEY LEARN. They all learn. :evilgrin:

[Kali]

13. go to ACE instead - or even better a real independent store

if there are any left in your area (I'm lucky one in each town near me)