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Well, insult on top of injury. Folks, DON'T EVER USE McAfee anti-virus!!!

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BreweryYardRat Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-08-07 07:39 AM
Original message
Well, insult on top of injury. Folks, DON'T EVER USE McAfee anti-virus!!!
I was checking my e-mail after my last post, and guess what I found: An e-mail informing me I'd been billed for a year's renewal of the subscription I bought last December, at $39.99. I stopped using McAfee months ago when I found Grisoft's free AVG.

Turns out, according to their customer service website:
"All paid subscription services are automatically enrolled in the McAfee Always On Protection program, which includes automatic renewal in your account. This feature ensures your virus protection is not interrupted. Without the auto-renewal feature, you would be unprotected as soon as your license expires."

Translation: "We've set this up to scam the living fuck out of people." It would have been very easy to miss it, and have 40 bucks lost on something I don't even use anymore. Hell, if I'd changed my e-mail address since then, I'd never have known. And they don't even have 24-hour phone support. I have to e-mail them.

:grr: :grr: :grr:
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baldguy Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-08-07 09:27 AM
Response to Original message
1. Thats a neat trick.
An ongoing revenue stream, with no work involved!
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stuntcat Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-08-07 10:15 AM
Response to Original message
2. I hope
I hope you can get it back without a problem :grr: :grr: :grr: If you need any hateful calls made to the company let me know.
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meegbear Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Dec-08-07 10:50 AM
Response to Original message
3. I'm going to add insult to your insult on top of injury...
don't you read these things before signing up? Auto-renewals have been around for a while.

No sympathy here sunshine. Caveat emptor.
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