On hold with IRS 10 minutes and counting.

[trof]

"Our representatives are still helping other customers. Please continue to hold."
more music

I'm the treasurer of a small charitable non-profit org.
We've never had to file a tax return because we have no employees and take in less than $25,000 a year.

Now I get a notice that we MAY have to file some kind of return due to recent changes in the tax law. But if I read it right, no we don't.
I'm a pretty smart guy, but this is confusing as hell.

There's a number to call if you have any questions.
15 minutes and still holding.
krep

[DS1]

1. They were probably closed yesterday, the wait times will be twice as long as normal

[trof]

4. They were. I called. Columbus Day. duh

[Kali]

2. this is when a speakerphone would be so handy - turn it on and do something else while you wait

and wait
.
.
.
.
and wait
.
.
.
.
and wait

I bet you would get a better answer from a tax lawyer too!

[trof]

5. Yeah, I did. After 20 minutes I said the hell with it.

[Kali]

6. and then when somebody finally answers your batteries die

this often happens with tech "support" for me

[jakefrep]

3. I've been on hold 45 minutes with the IRS before

One of the less enjoyable aspects of my job as a CPA.

[KitchenWitch]

7. A suggestion - call after business hours

Someone will be there...seriously.

A couple of years ago I had a tax question (was doing taxes at 1:00 AM CST) and called them, someone answered right away. Of course, I was surprised so I said, "Good grief, do you people EVER sleep?"

IRS tele-agent was NOT AMUSED by that!

[VenusRising]

8. And you didn't get audited?

:rofl:

[KitchenWitch]

9. Yeah, surprising isn't it?

:rofl:

[VenusRising]

10. You probably talked to someone from

The Arabian Horse Association.

:rofl:

[KitchenWitch]

11. or FEMA!

:rofl:

[VenusRising]

12. It's not like they ever have anything better to do.

:eyes:

:rofl:

[Orsino]

13. Get everything in writing...

...before you decide not to file key documents.

Talk the wrong person, and you could be liable for his/her mistake.

[redqueen]

14. Ten minutes?

Ten minutes and you're already complaining?

Wow... try 45+ with the phone company... or our ISP provider... or the insurance company.

Ten minutes? I was on hold for ten minutes with all kinds of poeple at least 70 times a day back when I was in sales and recruiting, and I LIKED it.