So... almost getting into a fist fight with a customer.

[Mojambo]

That's gonna put me at the bottom of the employee of the month list.

Too much adrenaline. Talk to me!

[MissB]

1. Politcs, religion, and...

fist fights. Three no-no's for the workplace to live by.

[QueenOfCalifornia]

2. And this post

isn't from HeyHey....
Go figure...

What did the evil customer do?

[Mojambo]

3. Stealing

After a fashion.

I work at a magazine kiosk in a shopping center. Often people will grab a magazine and instead of browsing at the rack will attempt to take it to one of the many restaurants nearby to sit down and read it without paying.

I intercepted a customer doing so and he kinda got pissy about it. Then I kinda lost my cool and instead of defusing things really ramped up the tension. I know I should have handled it better, but I get SO fucking sick of these entitled bastards who think they can do whatever the fuck they want.

The customer is not always right. Sometimes the customer is a fucking douchebag and needs to be put in their place.

So anyway, he got all up in my face and I told him to step back or I was going to knock his teeth out. Then mall security came and took over.

[BOSSHOG]

4. Not after a fashion - stealing plain and simple

You have to be a real chickenshit to even think about doing something like that. Good for you. You are employee of the month material in my book.

[Mojambo]

7. Thanks.

It's always the same story with these people.

"Oh... Well, I was going to buy it!"

Riiiiiight.

[Sugar Smack]

6. I hear you. I totally hear you.

We have 2 dressing rooms in the clothes store where I work. We block one off (long story) when it's not busy. There's a sign that says "Please use Boutique Dressing Room. Thank you" on it. This woman railed at me about it. "Every time I come here you have this fitting room closed. It makes me SO MAD!" I started to explain & she walked off. I bit my tongue to keep from saying, "Yeah, well, Life's a shit sandwich. Get over it."

[Mojambo]

9. Some people seem to think the world needs to be constructed around them

It's the selfish entitlement that really gets me burning.

[begin_within]

13. I call them the "bubble people"

They are only concerned with themselves and a 6-foot radius around them. Anything outside that 6-foot radius is off their radar. Anyone other than them has to foreshorten their world so that they can continue their bubble existence undisturbed.

[Sugar Smack]

15. I call them "slow blinkers".

You just know the type, right? :rofl:

[begin_within]

17. And "no blinkers" when driving. Unfortunately they are everywhere.

And they are at their most dangerous when driving. The never, ever use turn signals.

[Sugar Smack]

20. Talking on cel phones,

running red lights. And there are those who visit our store and TRY ON panties. How gross is that? We mark them "DAMAGED" and send them off to somewhere.

:banghead: People are monkeys.

[Mojambo]

22. Are you kidding me? People try on panties?

I gotta get off this planet...

[Sugar Smack]

23. Sweetheart, I never would have thought so.

It never even OCCURRED to me. I like to buy mine in packs, so no, it never would have occurred to me that some funky woman would breeze on in there and try em on and then throw them back.

See? Your job's relaively wonderful. I like my job. Hate the "slow blinkers".

:yourock: btw.

[Mojambo]

26. My job's not so bad.

I get to sit around and read magazines and surf DU all day.

99% of customers are totally cool, but oh that magazine readin', underwear sampling 1% can be brutal, eh?

:toast:

[Sugar Smack]

24. Dupe. Delete please as

my computer's not functioning properly. Still like me, right?

[Crabby Appleton]

19. Well he's not really a customer if he's taking without paying. nt

[bbernardini]

32. Obviously, you want to invade Iran. nt

[JVS]

35. you should have tazed him

[Tian Zhuangzhuang]

43. C'mon a magazine rack a resturant it's entrapment,

http://www.youtube.com/watch?v=9V1F0tpjIrA

[Blue Diadem]

5. He really wasn't a customer or he would have purchased it before

attempting to walk off with it. The guy was a thief. Sorry you had to go through that. Glad security was there too.

[Mojambo]

11. Yeah, he told me I was losing a customer.

I just laughed.

[Blue Diadem]

25. It is funny isn't it? He's definitely one customer you can afford to lose!

I envision a sign saying Magazines for Sale here, Library located at _____ for borrowing and returning.

Wouldn't be very consumer friendly but it's fun to think about anyway.

[Mojambo]

27. You know the funny thing is that there is a library about 100 yards away!

You can actually SEE it from here.

[rakeeb]

36. re: there is a library about 100 yards away!

You should keep a stack of blank library cards for "customers" like that one.

[Sugar Smack]

28. Christ. I would have, too. Laughed.

No wonder you're so fed up. Representing an entity who owes no cares for you. I would have fucking laughed, too. :yourock:

When people say something like that to me, I completely blow it off. Life's a shit sandwich when you're looking for something to BUY and it isn't there. Ditto when you're reading some magazine and some asshole demands you pay for it before you walk out the door.

:rofl: :loveya:

[TreasonousBastard]

8. $2 says someone will...

wander in to defend his right to read.

[Mojambo]

10. Well, it's a message boad. Wouldn't be fun without some debate

It's silly though.

What about our right as a small (very small - 3 people) business to pay our rent?

I love the people who justify it by saying, "well, I'm not consuming it! You can still sell it"

Well, then why do people pay to go to the movies? You're not consuming the actual film stock!

[BOSSHOG]

16. A magazine is

something for sale. Buy the motherfucker or move along. Its sale provides income for others. I hate it when assholes do shit like that. And most magazines provide all the info you need on the cover to make a decision whether to buy or not.

[begin_within]

12. Why don't they just have the magazines in a place where only you can reach them?

[Mojambo]

14. Well, we encourage people to browse.

I'll often let people stand at the racks and browse for as long as they want.

The problem is that people don't seem to understand the difference between browsing and reading. It seems so simple to me.

[CaliforniaPeggy]

18. My dear Mojambo!

I say, good for you!

I wouldn't dream of doing anything like that as a customer!

I do browse the magazines now and then...at the counter where I found them!

You did exactly the right thing!

:hug:

:yourock:

[Mojambo]

21. Thanks, CP!!

It's good to get some validation.

I'm feeling much better, more calm, less tweaky.

Thanks guys.

[Downtown Hound]

29. You grossly interfered with that man's civil rights and should be ashamed

HA! Just kidding.

My own experience with working retail for many years has taught me this: the customer is right about five percent of the time. The other 95% they are absolute total fucking dipshits. You did the right thing. I'm convinced the next revolution in this country will be led by underpaid, overworked, and abused retail employees.

[Mojambo]

30. Viva La Retail!

The final check out!

[Downtown Hound]

31. A true story:

I used to work at a movie theater, and sometimes fights broke out there. It was rare, but it did happen. So, our manager, who happened to be one of the coolest people ever, bought a tazer and put a big sticker on it that said, "THE MANAGER." So when someone asked to see the manager, well, you get the idea. Unfortunately he never got to use it one anyone as he kept it around only for dire emergencies such as someone being really violent. But hey, it would have been fun. There were times when irate customers would demand to see the manager, and they could never figure out why a smile always came across my lips.

LA RETAIL 2: THE MANAGER STRIKES BACK!

[TheDoorbellRang]

33. And what about the customers who let their children run wild?

Most of my run-ins with customers have been because of what they let their children do in our store. One set of parents were upset with me because I suggested their little darling with the red koolaid in a sippee cup should not be bouncing on a white sofa, and another set were upset when I took their preschooler off a swivel tilt office chair they were standing on and jumping -- right next to a glass top coffee table. Oy!

[Mojambo]

37. I get the drop offs all the time

Parents will just plop their kids in front of the comic book section and just leave to go shop.

Sometimes these kids are as young as 5 years old! WTF are they thinking? It's not like pedophiles ever hang out at shopping malls...

And then they get all mad at me when I call security to come take the children back to their parents!

[Dr. Strange]

34. Mojambo...what the hell's wrong with you?

Let's go through this again...
You ask (nicely!) to see the man's receipt.
If he refuses, then apply the taser directly to his groinal area.

Now please, next time: focus!



Keep in mind: the customer's always right...but sometimes the customer is a right bastard.
:hi:

[Mojambo]

38. I'd LOVE to have a taser, but the potential for abuse would be... significant. n/t

[Dr. Strange]

39. To paraphrase Belichick

"It ain't abuse...if you don't get caught."

[Orrex]

40. Did you get a look at his receipt?

Taser him!

[FloridaJudy]

41. You need one of these

Just be sure to keep it well away from the cash register.

[GoneOffShore]

42. You did exactly right.

And you didn't lose a customer, you lost a PIA.

And even if he tells his friends, it's likely that they are just a obnoxious as he is, so you really haven't lost anything.


:toast:

:bounce:

:applause:
:applause:
:applause: