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I had gone in on Friday, and I checked w/customer service about their extended warranty policy. I told them my scanner situation and they said, because the scanner is under a year old, and also because I'm a frequent custoemr, that they'd do the paperwork in the store. Normally everything has to be packaged and mailed in.
I was sceptical as, back in July, the old scanner I had went bad and I'd gone to a different location. They said I had to mail it in. (which was angering at the time because Best Buy, when offering this warranty, always says that we can just bring the product in to the store... I tend to go by what the blue shirt says, not what the paper says because the blue shirt should be telling the exact same story as the paper.)
I asked if he would be in today, and he said he wouldn't but the other guy would be. He told my situation to the other guy, who seemed to be rushed.
Should I go in? Their store is 18 miles away.
Thanks y'all!
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