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Connonym Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:05 PM
Original message
would you be offended?
My mom had a cashier tell her "next time you come in wear a smile" I thought it was completely rude and that she should complain. Which would probably reinforce the sentiment that she needs to smile but still...
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KitchenWitch Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:06 PM
Response to Original message
1. Cashier was out of line
I would complain to management.
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La Lioness Priyanka Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:06 PM
Response to Original message
2. i wouldnt complain but I HATE anyone telling me that i need to smile
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Rising Phoenix Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 05:55 PM
Response to Reply #2
54. me too!
people are always stopping me in the street and saying stupid things like "It can't be that bad" or "I bet you have a beautiful smile, try it out" my whole life people have said this to me.

A. Its none of their damn business
B. yeah, sometimes things are that bad
C. I don't need a smile to be pretty

people suck
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Lil Missy Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:06 PM
Response to Original message
3. It was rude. Very rude.
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unpossibles Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:08 PM
Response to Original message
4. yes
your mom should have told the cashier that she'll smile more if the cashier learns to mind their own f'ing business.
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Dyedinthewoolliberal Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:08 PM
Response to Original message
5. I'd offer as a response to the cashier-
"please mind your own business"
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AlCzervik Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:08 PM
Response to Original message
6. i think i'd be more pissed than offended. I imagine it would go something like this
"Maybe someone close to me just died, maybe something bad happened to me today, maybe i have a condition that makes smiling impossible, maybe you should mind your own business" "next time i come in you better not be here"
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ohiosmith Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:08 PM
Response to Original message
7. I'd say "Not to worry, I won't come in here again".
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Connonym Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:09 PM
Response to Reply #7
8. That would have been a perfect retort
n/t
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ohiosmith Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:12 PM
Response to Reply #8
12. Followed by: "May I see your boss, I'd like for them to know why I will not be shopping here in
the future."
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Left Is Write Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 05:53 PM
Response to Reply #7
53. Perfect.
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BarenakedLady Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:10 PM
Response to Original message
9. Oh god I hate that.
I can't tell you how many times strangers have just come out and told me to smile. Annoys the fuck out of me.
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youthere Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:10 PM
Response to Original message
10. Your mom should have told her "THIS TIME you need to kiss my ass"
I would indeed have been offended...but I wouldn't do anything about it.
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Rabrrrrrr Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:10 PM
Response to Original message
11. "Next time your mom dies, I want to see you with a great big fucking grin and a belly laugh."
or

"Next time you feel the need to comment on a customer, shut your fucking mouth"

Very rude.

Asshole "smiley" people piss me off. Sometimes people have very legitimate reasons for not smiling. It's such an asshole thing to tell someone they should smile. Totally discounts every emotion and feeling they're going through at the moment.

It is to say "You are not legitimate".

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reyd reid reed Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:14 PM
Response to Original message
13. I'd have been offended...
and probably made a suggestion to the effect that the cashier could give me something to smile about. If she _________.

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MAGICBULLET Donating Member (606 posts) Send PM | Profile | Ignore Thu Apr-19-07 01:26 PM
Response to Original message
14. same thing happened to me this morning at the diner ordering takeout
and I'm just not a morning person, and this assbag over the counter told me I need to smile. I said shut up and give me my change. She was left insulted, however, I always think of something so much better to say after I leave. Had I read this thread before damn I could've set it off on her.
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Blue Diadem Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:31 PM
Response to Original message
15. Yes, I'd be offended.
Edited on Thu Apr-19-07 01:33 PM by OurVotesCount-Ohio
I've spent most of my life being told I need to smile more. Not only is it irritating, it's offensive. I have a fake smile I flash, then I ask if that's better.

edited because not only do I not smile often, I also can't spell.
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ThomCat Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:38 PM
Response to Original message
16. Hell yes, I'd be offended.
There's a huge difference between telling someone that you hope they have a nice day, and ordering them to be happy. x(
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LostinVA Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:41 PM
Response to Original message
17. I would have counseled the cashier and maybe written them up
When I managed a bookstore, that is.
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mark414 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:41 PM
Response to Original message
18. christ, everybody so quick to jump to conclusions
who knows how the cashier said it and in all honestly said cashier probably meant it in a nice way, as in "hope you're feeling better next time you're in here," or something like that.

i work at a butcher shop and deal with a lot of customers and if they look unhappy i try to get them to not look like that. i don't think i've ever told someone that they had to show me a smile but nonetheless, jesus.

complain to the manager? and make her shitty job even worse cause she has to deal with getting talked to because some spoiled customer who thinks they need to get everything and their ass wiped had to go complain because their pretty little head was so hurt?

did you get what you needed? was the product of a quality you are happy with? did they overcharge you? no! you got what you wanted/needed so what's the big deal...be content you took care of business and go home.

none of this rant is directed towards anyone, and this probably seems a little out of place and a bit of a disproportional response...but why does everybody get outraged or offended by every little stupid thing? get some thicker skin, get some perspective, and get over it!
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Connonym Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:00 PM
Response to Reply #18
20. meh, I've experienced too many rude cashiers
customer service is practically nonexistant. I've worked with the public, the way to get someone to smile is to smile at them. Telling them to smile is rude.
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Phillycat Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 03:24 PM
Response to Reply #18
38. "if they look unhappy i try to get them to not look like that."
Why? How do you know why they're unhappy, or whether their reasons are valid? What if their spouse, or child, or parent just died? I'm sorry, but it's really none of your business whether your customers look or are happy. And it's rude and presumptuous of you to try to change their mood while you're waiting on them. They are entitled to be in any mood they want to be in - they came to you for meat, not therapy.
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mark414 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 03:48 PM
Response to Reply #38
40. it's part of my job
and as some other poster noted my overseers take note and evaluate me based on how friendly, etc. i am to customers...i don't ask people what their problems are, i don't try to offer therapy - i smile and make jokes and try to talk to them genuinely. true i don't know what's going on in their life and either way it doesn't matter because it's not my business. i just try to get people to laugh or smile and to feel appreciated or important a. because it makes me feel good to see it and like i said b. it's part of my job.

next time someone comes in with a frown, i will not smile at them, or talk nice to them or tell them to have a good day - apparently doing that makes me a jerk :shrug:
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Phillycat Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 03:54 PM
Response to Reply #40
42. No, that's not the same thing.
YOU being friendly is part of your job. I mis-read your statement "try to get THEM to be happy" as meaning you tell them to smile or something like that. I think what you do is fine.
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mark414 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 04:09 PM
Response to Reply #42
43. well then right on
B-) here's to forgetting this little misunderstanding :hi:

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Starbucks Anarchist Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 01:47 PM
Response to Original message
19. Maybe a little rude, but harmless, IMO.
I actually have had the reverse happen to me.

I was recently speaking with my boss and he told me (jokingly), "Stop smiling."

I retorted, "Yeah, it's creepy, isn't it?"

:rofl:
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Bunny Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:02 PM
Response to Original message
21. Out of curiousity, is the cashier also a woman?
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Connonym Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:04 PM
Response to Reply #21
22. It was a man -- service dept at the car dealer
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Bunny Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:10 PM
Response to Reply #22
25. Why am I not surprised? A lot of men think they have the freedom to
instruct women on how they should be comporting themselves. I've been told by men, countless times in my life, to "smile" - but never once by a woman. :eyes:
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treestar Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 05:55 PM
Response to Reply #25
55. I think you are onto something there
I can think of other contexts where men have expressed disdain for my not reacting the way they believe I should.

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SarahB Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:05 PM
Response to Original message
23. Never try to make someone smile.
You never know what's going on someone else's life. It's a lot ruder to do what the cashier did than it is to not have some fake grin on your face if you feel like crap.
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Chan790 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:09 PM
Response to Original message
24. Yes...
and yet I'm encouraged to say dumb shit like that because somebody in Seattle, WA who works in a big, pretty office for my corporate overlords feels that this would brighten and fill your mom's day with surprise and delight.

Don't take it out on the cashier...we're usually forced to say hokey shit...and evaluated on "friendliness" by the number of times we say that hokey shit.
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Arugula Latte Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:13 PM
Response to Original message
26. When I was in my 20s I constantly had men order me to smile.
I would be lost in my own thoughts, minding my own business, not morose or anything, when out of the blue, some dude would command me to "Smile!" It happened frequently...I thought it was so rude.

I never get that anymore, though. I don't know if it's because I'm older or I live in a different state or what. Weird.
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Mad_Dem_X Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:14 PM
Response to Reply #26
27. I hate that!
Especially when it's a guy telling you to smile. BLA!
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Connonym Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:27 PM
Response to Reply #26
29. Me too
I was thinking the same thing actually. When I was young and cute I heard the smile thing all the time -- from men of course. Not so much any more.
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Arugula Latte Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:35 PM
Response to Reply #29
31. I'm still cute ... just older.
:D
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hfojvt Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 04:18 PM
Response to Reply #29
45. was it an order, or a request?
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treestar Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 05:56 PM
Response to Reply #29
56. I remember that, too.
In fact, it tended to be the older men.
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Oeditpus Rex Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:16 PM
Response to Original message
28. Y'know that old saying
"It takes 39 muscles to frown and only 23 to smile" or whatever?

I came up with a comeback for that: "Yeah, and it takes only 12 to punch your face out."

:grr:

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Critters2 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:29 PM
Response to Original message
30. I'd have groaned annoyedly, but that's about it.
I'm way passive.
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uppityperson Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:36 PM
Response to Original message
32. I have been told this and find it offensive.
I am supposed to change how I look to make you happy? Give them the "my _____ just died, why should I be smiling?"
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WillParkinson Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:37 PM
Response to Original message
33. It depends...
Did this person know your mom? Had she cashiered for her before and, perhaps, thought maybe your mom might have recognized her?
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Deep13 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 02:37 PM
Response to Original message
34. BE HAPPY GODDAMMIT! nt
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Evoman Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 03:14 PM
Response to Original message
35. Piercing palm strike, right to the throat. Hell yeah...If I'm not smiling, nobody else will either.
And yes, I'm completely nuts :crazy:
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cwydro Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 03:14 PM
Response to Original message
36. No.
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av8rdave Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 03:18 PM
Response to Original message
37. I wouldn't be offended, but my reply might be a bit offensive
Next time I'm here, if you're not, you've got a deal!"
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Redbear Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 03:47 PM
Response to Original message
39. I would take it as a compliment.
I like the quote attributed to Mother Teresa:

Everytime you smile at someone, it is an action of love, a gift to that person, a beautiful thing.

I try to remind myself to smile at people more often.
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JitterbugPerfume Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 03:54 PM
Response to Original message
41. yes I would!
that cashier should be reported to her superviser
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hfojvt Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 04:13 PM
Response to Original message
44. Bad English does not bother me
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bigwillq Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 04:19 PM
Response to Original message
46. Wouldn't be offended
but I would be pissed. Cashier has no right saying that to a customer, imo.
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ruiner4u Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 04:53 PM
Response to Original message
47. offended? naaah... mildly annoyed? sure...
I wouldn't say the cashier was rude. Possibly a little condescending but some people have that bubbly perky personality and say crap like that...
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jberryhill Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 05:01 PM
Response to Original message
48. Gee, it's hard to smile

when you come.
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Mojambo Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 05:06 PM
Response to Original message
49. That cashier would have gotten a hearty "Eat shit and die" from me.
It's beyond rude.
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Nicole Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 05:49 PM
Response to Original message
50. No, I'm not easily offended.
I think the cashier was out of line but not bad enough to complain to their boss about it.
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treestar Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 05:52 PM
Response to Original message
51. What's it to the cashier?
It's like you have to be in a good mood in case it'll bother somebody you spend .5 minutes with, or less?

Some people just can't get over themselves. The world revolves around this lady, see, and as a cashier she believes she is entitled to every customer being in exactly the mood she believes they should be in.
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Left Is Write Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Apr-19-07 05:53 PM
Response to Original message
52. Yes, I would be offended.
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