My AT&T ISP debit

[serryjw]

got a rejection notice. I have no idea why?? Money is in the account, talked to US Bank and it was not rejected for NSF, they show rejected also. I went to AT&T and my debit number and expiration date is correct....any ideas, or it a full moon?

[Crazy Guggenheim]

1. Did it all of sudden just stop?

[flamingyouth]

2. Probably a computer error.

I had my debit card rejected at my pharmacy a couple of months ago and I went right to my bank to ask what was going on. Everything was fine - they pulled up my recent transactions and they didn't even see an attempt made by the pharmacy. I would email or call them, ask them to rerun the transaction.

[serryjw]

4. I guess

US Bank sees it rejected but has no idea why. I went to the AT&T website and all info looks correct, so I'll have them rerun it....thanks

[Deja Q]

3. Computer error - tv shows of the 1960s and 70s hammed up the idea big time

How right they were... And are. :)

[RoyGBiv]

5. Possible cause ...

When you use a debit/credit card, the system creating the charge does not contact your bank directly. It contacts a semi-centralized approval service with Visa/MC/whatever. If that computer is not updated properly with your account information, it can reject charges that should not be, and it will sometimes even approve charges when the funds are not present. The false rejection typically happens with debit cards when a recent deposit has been made, but it can happen at other times as well for no good reason whatsoever.

During this time of year, I've seen it happen more frequently than normal. I don't know this for certain, but based on what I see the computer doing that is trying to validate the card, it tries to contact the approval computer when hundreds of thousands of others are trying to do so as well, and, for lack of a better phrase, it gets confused.

It's annoying, at best, but it happens. If your bank says nothing is wrong, then there shouldn't be anything to worry about in the long-run unless you're about to get a late fee or be disconnected for non-payment by your ISP. If that is not the case, give it a few hours and try again.

[serryjw]

6. What's funny is

since it comes thru as a credit card charge it will get approved even when funds are not there and a NSF charge would be debited it to me.....but it didn't happen and US Bank agrees that the funds are there an no NSF charge is being posted...so I have to agree, the computer had a brain fart due to being overworked at this time of year.