iPod users, help please

[JohnKleeb]

I just installed mine and for some weird reason, my computer wont detect it. I have windows XP if that helps.

[NewHampshireDem]

1. USB 2.0 or FireWire? eom

[JohnKleeb]

2. fire wire I think

[NewHampshireDem]

3. Did you install the software first, or plug it in first? eom

[JohnKleeb]

4. installed

I had a problem with this particular iPod before I reinstalled my OS a few months back. I dont know what the problem is really.

[NewHampshireDem]

5. Did you try the new iPod updater?

http://www.apple.com/ipod/download/

[JohnKleeb]

6. hmm I'll do that

[JohnKleeb]

7. ok it says iPod not connected when its clearly plugged in

:argh:

[JohnKleeb]

8. If the computer cant read it, should I return it and get another one

or what?

[burrowowl]

9. Get another computer

XP Professional or Home?

[JohnKleeb]

13. Home

heh its not that easy to get another computer.

[emulatorloo]

10. Are you sure you installed iTunes? have you tried computer's USB port

since firewire port on computer not working?

if that doesnt work, are you still under warranty? Then call apple.

Or see if there is anything at this site:

http://www.ipodlounge.com/

[JohnKleeb]

12. Yeah I am under warranity still

I think I'll just get it replaced since I bought it at best buy.

[NewHampshireDem]

11. Did you "restore" your iPod?

If not, try that.

You might also try uninstalling and reinstalling the device drivers for your iPod.

[JohnKleeb]

14. Yeah I tried it

too weird, I think I'll get a new one I guess.

[NewHampshireDem]

15. Try it on someone else's machine first ...

Also, make sure your FireWire card is working correctly too.

[BlackVelvetElvis]

16. Firewire is Apple's trade name

I don't think it exists on a PC, I could be wrong.
I think you should be using USB 2.0.

[JohnKleeb]

17. Yeah I must be using USB, I am gonna go to best buy tommorow

anyhow tommorow, so I'll ask about it, thanks.