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Answer from DirecTV about carrying C-Span III

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Cleita Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-16-05 11:44 AM
Original message
Answer from DirecTV about carrying C-Span III
Edited on Thu Jun-16-05 11:46 AM by Cleita
This is the reply I got asking for C-Span III in place of one of the religious channels.

Dear (Cleita),

Thanks for your suggestion! I'm sorry if we don't carry C-Span 3 right now. We value your feedback, and I have forwarded your suggestion on to DIRECTV management.

We often choose future programming based on customer requests, and we conduct customer surveys on a regular basis to get programming ideas. Our various research methods ensure that we consider the best programming options for our customers.

Thanks again for writing and stay tuned to DIRECTV.com for the latest news and information about our service.

Sincerely,

Reinier
DIRECTV Customer Service

---------------------------------------------------------------
Original Message Follows:


DIRECTV FEEDBACK MESSAGE



Subject: C-Span III

Details: I'm just wondering why you don't offer C-Span III?

Instead I find I have three religious stations I never watch, but maybe you should. I finally sat down to watch one of them and all I saw was a couple of grifters healing people who were obviously plants. One "reverend" was peddling Miracle water and had a group of people telling people in his audience that they were cured. Since these people were from other places, it was obvious they were part of his entourage that toured with him.

The other faith healer had people lined up for his laying of hands. The "reverend" practically knocked over an old lady in a walker and pulled a guy with a cane by his hand on the stage and then started dancing with him. The guy threw his cane away claiming he was cured and was dancing around on the stage. It was so obvious he didn't need the cane to come up on the stage even before he was cured and the dancing was over the top. One hour of this was all I could stomach.

So I am begging you, please change one of these religion channels for C-Span III so I can watch the other grifters spending my tax money.

Sincerely,

Cleita

I don't ever remember being surveyed so I am going to write back asking them to survey me for a change. Anyone else who has DirecTV satellite please write them. (I know Murdoch owns DirecTV, but in the rural place I live it's my only choice for any TV at all.)

http://www.directv.com/DTVAPP/glb/Form_Feedback.dsp
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Somawas Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-16-05 11:50 AM
Response to Original message
1. The combo of their lack of responsiveness
and Murdoch got me to move to Dish Network. I'll bet you could switch to Dish. But I don't think we have CSPAN 3 either.
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jojo54 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-16-05 11:50 AM
Response to Original message
2. If you're near the western states, maybe you can pick this up
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Moochy Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-16-05 11:51 AM
Response to Original message
3. How many Religious channels do they have, and who pays who?
Edited on Thu Jun-16-05 11:52 AM by Moochy
Kick! Done, and we might as well ask for Free Speech TV, since Link TV plays world music half the day :) Competition is good, even with meagre progressive outlets.

My question to them was who pays who for the programming? I mean, specifically with regard to the religious dreck they shovel on those channels. Is there a pay-to-play for religious begging shows to be at the table? Direct TV pays for HBO, but does Direct TV get money from the six or seven religious networks?

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whistle Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-16-05 11:51 AM
Response to Original message
4. That was pretty good Cleita and very funny.....
...I'll bet they are still rolling all over the coffee room floor at DIRECTV Customer Services. You only receive three religious channels. I get six on Bright House!
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MelissaB Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-16-05 11:53 AM
Response to Original message
5. Here is the one I got:
Dear Melissa,

Thanks for writing about CSPAN 3. While we don't carry this chanel right now, we often add programming based on customer requests, and I have forwarded your request to DIRECTV management.

Thanks again for writing and please stay tuned to DIRECTV.com for the latest news and information about our service.

Sincerely,

Neil L
DIRECTV Customer Service
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ThomWV Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-16-05 11:55 AM
Response to Original message
6. I Got Essentially The Same Reply:
Here is the answer I got from them and my original E-Mail to them:

"Dear Thomas,

Thanks for writing. I'm sorry, but we don't carry C-Span 3 right now. However, we often add programming based on customer requests, and I have forwarded your request to DIRECTV management.

Thanks again for writing and please stay tuned to DIRECTV.com for the latest news and information about our service.

Sincerely,

Jeffrey P
DIRECTV Customer Service

---------------------------------------------------------------
Original Message Follows:


DIRECTV FEEDBACK MESSAGE

Name: Thomas XXXXX

Status: Subscriber



E-mail Address: "Thomas .................."



Subject: Channel Missing

Details: Why doesn't Direct TV carry C-Span 3? It carries the other two channels of this vital service but omits the one that is most often used for late breaking events of national importance. Please consider adding this channel.
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bigluckyfeet Donating Member (559 posts) Send PM | Profile | Ignore Thu Jun-16-05 12:02 PM
Response to Reply #6
8. On A Side Note
I heard recently that when Faux News started,they paid the cable companies $12 to $13 a household to carry it.
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LifeDuringWartime Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-16-05 12:00 PM
Response to Original message
7. i just found out that TW carries C-SPAN 3
but you have to have digital cable, which is pretty expensive.
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Cleita Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-16-05 12:04 PM
Response to Reply #7
9. Cable isn't available here.
My friend, who lives a mile up the road from me, works as a tax accountant from her home. Even she has to have dial-up internet, which she says gets dicey when she files electronically, and only gets around it now by compressing her files.
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JitterbugPerfume Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-16-05 12:39 PM
Response to Reply #9
10. When I called Direct TV(a while back)
requesting C-Span 3 the person I talked to said he had never HEARD of C-Span 3


idiots
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Cleita Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-16-05 01:32 PM
Response to Reply #10
11. And they are in the business.
Pathetic.
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