I and others have posted tons of stuff at the old board, and I even have some of those threads bookmarked -- but alas, you can't read 'em right now.
For basic info, geared for USAmericans, about the Cdn health care system, I recommend the New Rules Project's pages:
http://www.newrules.org/equity/CNhealthcare.htmlHealth Canada's basic info -- probably not tremendously useful for your purposes, but handy for reference maybe:
http://www.hc-sc.gc.ca/datapcb/iad/hcsystem-e.htmThe United Steelworkers' submission to the Romanow Commission on the Future of Health Care, which reported last year:
http://www.uswa.org/hcwc/politicalaction/uswasubmission.htmSome stuff about NAFTA and health care:
http://collection.nlc-bnc.ca/100/201/300/cdn_medical_association/cmaj/vol-154/1549.htmQuite a long one on that question:
PDF documentGoogle's cached html versionInformation about why there have been some problems in the Cdn health care system -- the problems are mainly from defunding, not structural:
http://www.rnao.org/html/policy/speakout/st_costs.aspI'll give you some of my DU bookmarks for threads about this, so you can save them and check them once the old board is available for consultation:
www.democraticunderground.com/duforum/DCForumID66/16784.html#
For personal anecdotes -- my dad died in March; I described some of the care he received before his death here, and I believe others offered their experiences (I've chopped up the links for the sake of post format; copy and paste):
www.democraticunderground.com/cgi-bin/duforum/duboard.cgi?az=
show_thread&om=32286&forum=DCForumID60
I think this one was my thread about health care and NAFTA:
www.democraticunderground.com/cgi-bin/duforum/duboard.cgi?az=
show_thread&om=7305&forum=DCForumID70
And there is tons and tons of stuff at the site of the group working to protect and preserve the Cdn health care system. One of the group's leading lights is Shirley Douglas -- actor and activist, daughter of Tommy Douglas, the "father of Canadian medicare", and mother of Kiefer Sutherland. ;) The Coalition critiques the health care system
from the left.
http://www.healthcoalition.caNow, there are always anecdotes. Joint replacement surgery is in fact one of the things that people may find themselves on waiting lists for.
On the other hand, when my father was diagnosed with cancer (two days after presenting at an ER with what looked like hip and shoulder deterioration that would have needed replacements), he received, in the space of the 6 weeks he was in hospital (mostly in the first 10 days or so): x-rays, bone scans, CAT scans, radiation therapy, complete in-patient treatment (internist, orthopaedic surgeon, oncologist, pain management ...) -- and would have had an MRI and a hip replacement (purely for pain relief, since his life expectancy was very short), both of which were scheduled on two days' notice, except that his pacemaker made the first impossible and his overall condition meant that he was not a candidate for surgery. The pacemaker itself was installed urgently last summer -- complete with a couple of weeks' total hospitalization both for the 3 days before the surgery could be done (he had to be transferred from a small city to a big city) and while being treated for one of those damned hospital infections (staph) that meant his surgery then had to be delayed -- but all the ambulance transfers back and forth, about 75 miles each way, were free of charge. ;)
Anecdotes say very little about how a system operates. If your co-worker's brother had been unable to obtain knee surgery in the US simply because he did not have insurance coverage and could not pay for it, would this make the US system better or worse than the Cdn? That's pretty much a matter of opinion, and one's opinion often depends on which end of the stick one has hold of ... and/or how much one values the ability of other people to get essential health care.
It's a big topic with few short answers. I hope some of the links help give you a handle on some basic data, and what some of the issues are. The big one from the point of view of those who are knowledgable is that pressure to privatize health care in Canada (including permitting a parallel private system, which is not permitted now) is that US health care providers -- HMOs, insurance companies, hospital chains, specialized surgery clinics, etc. -- are just salivating to get their teeth into the Canadian market, and of course they have many friends among the corporate-interest politicians up here. It is therefore to those interests' and politicians' benefit for the system to "fail" and people to demand private options; but the thing is, the Romanow Commission (you can also google for that) found overwhelming support among Canadians for the existing system. NAFTA protects us for now, but that protection is somewhat fragile, and the slightest chink in the wall could bring it down.
Have a bit of a read, and then ask away! (I'm a little busy this week, but I imagine there are other Cdns around who'll respond -- myself, of course, I tend to query both the intentions and the knowledge base of the bashers who sometimes appear in these threads.)