http://www.contracostatimes.com/mld/cctimes/news/16900527.htmPosted on Wed, Mar. 14, 2007
VA system reaches limit, study says
Investigators say Bush effort to relieve backlog likely will be unsuccessful
By Hope Yen
ASSOCIATED PRESS
WASHINGTON - The Veterans Affairs' system for handling disability claims is strained to its limit, and the Bush administration's current efforts to relieve backlogs will not be enough to serve veterans returning from Iraq and Afghanistan, investigators said Tuesday.
In testimony to a House panel, the Government Accountability Office and Harvard professor Linda Bilmes detailed their study into the VA's claims system in light of growing demands created by wars. They found a system on the verge of crisis because of backlogs, cumbersome paperwork and ballooning costs.
The House hearing is the latest to review the quality of care for wounded troops returning from Iraq -- from emergency medical care at military hospitals, to long-term rehabilitation at VA clinics and eventual transition to civilian life with VA disability payments.
According to their findings, the VA:
• took between 127 to 177 days to process an initial claim and an average of 657 days to process an appeal, resulting in significant hardship to veterans. In contrast, the private sector industry takes about 89.5 days to process a claim.
• had a claims backlog of roughly 600,000............................