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Tragic Catch-911 for dying woman (Writhing on Hospital Floor and Ignored)

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RamboLiberal Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-12-07 11:40 PM
Original message
Tragic Catch-911 for dying woman (Writhing on Hospital Floor and Ignored)
Source: LA Times

In the 40 minutes before a woman's death last month at Martin Luther King Jr.-Harbor Hospital, two separate callers pleaded with 911 dispatchers to send help because the hospital staff was ignoring her as she writhed on the floor, according to audio recordings of the calls.

"My wife is dying and the nurses don't want to help her out," Jose Prado, the woman's boyfriend, told the 911 dispatcher through an interpreter.

He was calling from a pay phone outside the hospital, his tone increasingly desperate as he described how his 43-year-old girlfriend was spitting up blood.

The Los Angeles County Sheriff's Department dispatcher struggled to make sense of his predicament, then urged him to contact a doctor or nurse.

"Paramedics are not going to pick him up, or pick his wife up, from a hospital, because she's already at one," the dispatcher said.


Read more: http://www.latimes.com/news/local/la-me-calls13jun13,0,3172164.story?coll=la-home-center



Bet third world hospitals are better than this dump. Can't wait to see Michael Moore's movie "Sicko".
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MadAsHellNewYorker Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-12-07 11:46 PM
Response to Original message
1. The janitor cleaned the floor around her
"A video camera captured the episode, showing that staffers and patients stood by as a janitor cleaned the floor around her"

How does this happen at a hospital?
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SayWhatYo Donating Member (991 posts) Send PM | Profile | Ignore Tue Jun-12-07 11:47 PM
Response to Original message
2. No excuse for this at all...
I mean, I don't see how there could be "another side" to this story, at least not one that makes sense. Very screwed up.
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azurnoir Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-12-07 11:50 PM
Response to Original message
3. This part said everything
Edited on Tue Jun-12-07 11:53 PM by azurnoir
"n the days leading up to her death, Rodriguez had sought care in the King-Harbor emergency room three times. Each time she was released after receiving prescription drugs for pain. On May 8, however, she did not leave the hospital but rather laid on the benches in front of its main entrance."

IMHO The hospital staff dismissed her as a "drug seeker", this happens more frequently then you would think in particularly to poor non-white patients, and not just in ER's also in clinics, and there is no excuse. The ER staff and 911 dispatchers should no longer be employed at the very least, criminal neglegence is more like it.
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nashville_brook Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-13-07 12:23 AM
Response to Reply #3
9. amen -- i had a life-threatening infection in my spine and experienced the same thing
at a shiny new suburban hospital.

the medical profession has contempt for pain.
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Speaker Donating Member (225 posts) Send PM | Profile | Ignore Wed Jun-13-07 03:25 PM
Response to Reply #3
18. Actually
I think this borders on negligent homicide.
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Norquist Nemesis Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-12-07 11:54 PM
Response to Original message
4. Meanwhile, here in Chicagoland we have video of a security guard
beating the crap out of a person outside a hospital. It was on all of the local stations' teasers, but I didn't tune in to catch the details. It will be on again tomorrow morning's news-you-go-to-work-with.

Disgusting all the way around.
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RamboLiberal Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-13-07 12:01 AM
Response to Reply #4
6. It was a paramedic beating a guy cause he was refusing to
be treated in hospital. Here's story.

Attorneys for a man who says he was beaten by a Chicago Fire Department paramedic two years ago released a videotape Monday that shows the man cowering as he takes blows to his face.

Other Fire Department personnel allegedly stood and watched throughout the beating, which happened in July 2005 outside Roseland Community Hospital.

The paramedic on the tape was reportedly upset that Robert Cole, 43 -- who had called for an ambulance after feeling dizzy -- changed his mind on the way to the hospital and decided he didn't want medical attention.

"He said if I didn't get treatment, he was going to give it to me," Cole said at a news conference.

http://www.suntimes.com/news/metro/423629,CST-NWS-beat12.article#

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Norquist Nemesis Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-13-07 12:08 AM
Response to Reply #6
7. Thank you! The teasers showed a clip
with a "tune in to see WHO was doing the beating of this man outside a hospital!" with badge prominently displayed. Mistakenly, I concluded it was a security guard. :shrug:

Regardless...it was 100% WRONG!!! If he didn't want to go, it's beyond sad but he didn't deserve to get beaten.
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anotherdrew Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Jun-12-07 11:56 PM
Response to Original message
5. well, we've got another new "Kitty Genovese" and still the sheep stand around and say nothing
Edited on Tue Jun-12-07 11:57 PM by anotherdrew
I can barely believe it. Of course, had I been there most likely I would only have been arrested or escorted from the property. They were hell bent to do nothing for this woman, and it's a damn disgrace.

this just says so much about where we are as a society today, total isolation, total desensitization.
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Speaker Donating Member (225 posts) Send PM | Profile | Ignore Wed Jun-13-07 03:29 PM
Response to Reply #5
19. Exactly
Who cares if that woman is dieing in agony on the floor. My new plasma TV is being delivered Friday!!!

:sarcasm:
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orleans Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-13-07 12:08 AM
Response to Original message
8. completely heartbreaking story. i'm so sorry this happened to this woman.
and her family.

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goodgd_yall Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-13-07 12:26 AM
Response to Original message
10. I bet she was on MediCal or uninsured
I don't think Americans want to believe there is disparity in the treatment people receive in Emergency rooms. I know from experience that those who are not insured or are on a government plan for the indigent do not get treated well in hospitals (unless it's a decent County hospital).
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Tansy_Gold Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-13-07 04:11 PM
Response to Reply #10
20. It's not just the uninsured, the underinsured, the welfare-insured.
It's been almost two years since my husband died of lung cancer, and I'm only now really able to talk about what happened that June evening in 2005, because it wasn't a whole lot different from what happened to this woman.

He had been diagnosed only a couple of weeks earlier and we were still in the testing-before-treatment phase. I hadn't even had enough time, between working my own job, taking him to doctor appointments, and dealing with a messy insurance claim on a hit-and-run accident that had totalled our truck, to do any research on cancer treatments, prognoses, etc.

He'd had CAT scans and a biopsy, so MRI and bone scan were next on the list. I had taken him in the morning to the brand-new Banner Estrella hospital just west of Phoenix, AZ, for the first of the tests. He had been given a prescription for Vicodin the day before, but we couldn't reach the doctor's office to find out if he was supposed to continue taking the Vicodin during the tests. So he didn't take any, and as a result was in horrendous pain. We had no idea what was causing the pain, since all we knew was that the cancer was in his lung and liver. When I called the doctor's office to find out what we should do, the nurse said we should go to the ER because they'd have all his medical records, including the recent tests, readily available and would know what to do "in case of a compression."

I had no idea what "a compression" was and I wasn't at home where I could do any research, so all I could do was take him down to the ER from the radiology lab, all in the same hospital.

In the ER, I explained and he tried to explain through the pain what was going on. We were treated like shit. Even though we had FULL insurance coverage, even though they had all his records including MRIs, CAT scans, bone scans, blood work, X-rays, all they did was give him a shot of morphine and send him home with a "call your doctor in the morning" recommendation.

The morphine eased the pain and allowed us to drive home in reasonable comfort. We even stopped and got a pizza. But an hour after leaving the ER, as we arrived home and he was getting out of the car, he suffered what we learned later was a spinal compression that left him paralyzed from the waist down. Two days later he had a fourteen-hour operation to reduce the compression, but it was far too late. The paralysis remained, and five weeks later he died.

I guess, in retrospect, he was treated better than the woman at MLK Hospital -- at least my husband was given morphine to ease the pain. But the medical treatment was pathetic. I don't know what the reason is. I don't know why there's no coordination between the ER and the patient's regular physician even when the patient gives the ER staff all the relevant information. I don't know so many things. I knew even less then.

I've talked to two lawyers about the merits of a malpractice suit, but neither of them saw any validity in it. My husband's cancer was too far advanced for the outcome to ultimately have been much different, no matter the shoddy treatment he received at the ER that night and during two subsequent visits; at the two different hospitals he was in for three separate stays broken up by two stays in a "nursing home" where the treatment was even worse; from the oncologist-cum-acupuncturist who treated only pain symptoms without even trying to find the cause; from the (other) oncologist who consulted with us IN THE HALLWAY OF THE HOSPITAL when he deigned even to check in; from the ambulance service that couldn't send a vehicle with the right equipment even when given EXPLICIT requirements.

There is neither "health" nor "care" in the American medical business. The patient is merely a conduit for funds: when he's healthy he pays them in to the insurance company and when he's not healthy, he pays the medical businesses with occasional assistance from the insurance companies. If there's no money to be made by the stockholders -- whether of the hospital corporations, the phaceutical corporations, the medical supply corporations, the incorporated physicians, etc. -- there's no reason to keep the patient around.

The bill for the spinal surgery was something in excess of $120,000. The hospital stays were about $1200 a day. I don't know about the nursing home costs; they were so incompetent they never officially admitted him and thus were never able to bill the insurance company, even though he was there twice!

And yes, I wrote to Michael Moore when he was first soliciting stories in preparation for "Sicko." My husband's story wasn't used, but I'm sure it's because there were so overwhelmingly many for Moore to choose from. And the fact that our story didn't stand out from the crowd suggests to me that the overall state of the medical industry in this country is indeed sick, sick, sick, sick, sick.



Tansy Gold

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area51 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-14-07 02:02 AM
Response to Reply #20
22. I'm so sorry this happened to you & your husband, Tansy.
All these stories show how horrendous our for-profit, anti-life, rightwing healthcare system is. It's long past time to go to single-payer, universal healthcare like the civilized countries have. No one should have to suffer like they've suffered.



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Vinca Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-14-07 06:26 AM
Response to Reply #20
23. What a horrible, horrible story. It's hard to believe people who
choose health care as a profession can be so inhumane, but the evidence is in our faces. It's all about the money and patients aren't people, they're "product." Run 'em through as fast as you can. Your poor husband - I don't know how you can come to terms with this experience. I'm surprised the lawyers aren't lined up around the block at your house.
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Q3JR4 Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-13-07 12:58 AM
Response to Original message
11. What the hell is the matter with people?
"I can't think for myself and do what's right because (insert lame excuse here)."

I hope the family sues the hospital and the dispatchers. There is no call for the cruelty they put her through.

Q3JR4.
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DRoseDARs Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-13-07 01:02 AM
Response to Original message
12. This was late-breaking a month ago when it was posted and there doesn't seem...
...to be any new information on the criminal investigation into this mind-numbing failure of both the hospital and 911 operators. The only new stuff is we get to hear about the family's grief. I hope a bunch of people go to prison for this horrific mistreatment of Edith.
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Lorien Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-13-07 01:14 AM
Response to Original message
13. Not surprised at all
Edited on Wed Jun-13-07 01:16 AM by Lorien
I was in an ER two years ago with a major gallstone attack (I thought it was a burst appendix). I was waiting for four hours, but a man who had had a heart attack had been there eight hours and wasn't being seen. People were lying on the floor, some were screaming (me being one of them from time to time. I was also throwing up from the pain). At four and a half hours I was told that I could stay, but likely would never be seen by anyone because there were so many more serious cases there (like car accident victims), and there was no other ER in the area. So I pulled myself along in a wheelchair to a pay phone, called a cab, took the cab home and had the cab driver help me into my house. I was still in agony but I managed to search the internet and found a Chinese home remedy for gallstones that worked. Thank goodness there WAS a home remedy for my condition. I still wonder to this day if the guy with the heart attack made it!

What passes for a healthcare system in this country is truly a sick joke.
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roguevalley Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-13-07 11:57 AM
Response to Reply #13
14. My mom was in Providence Hospital with my Dad when he had
his cancer treatment. Her hip, which was finally replaced, was KILLING her. She called for help to take her to the emergency room and they sent a security guy with a van. He MADE HER WALK to the van and climb in. THen when she returned, he just dropped her off.

FUCK!

Then a day later she called me and said an ambulance was taking her to the ER again and could I come, she feared for her life. THey were IGNORING her EXCRUCIATING PAIN. I flew up and ran to the hospital room in the ER where she was laying in agony. Her morphine wasn't touching it. I had to track down help.

I loathe with a special loathing all caregivers who do this. I agree with the woman who called the 911 and got a reply to call the police. I agree that that person will pay a price from God.

God rest this woman's soul.
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Haole Girl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-13-07 12:15 PM
Response to Original message
15. This is just sad
It is the kind of thing that can make a person really wonder about people, and society...and their complete lack of compassion, sometimes.

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davidthegnome Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-13-07 12:18 PM
Response to Original message
16. This is horrid
She lay on the floor writhing for how long, and no one came to help her? This is a very sick case of (IMHO) criminal negligence.

I don't really know anything about this particular hospital, but I imagine it's a hell of a lot bigger than the small town hospitals I'm used to. I wonder if they have the same problem finding reliable staff.

Up here in Aroostook County, at the hospital my parents work for, they put up with a LOT of crap before anyone loses their job. It's because good Doctors/pharmacists/nurses/you name it are in short supply. Although we have some very good ones, it's the few terrible ones that can cost someone their dignity, or their life. But nothing like this would ever happen up here, Jesus Mary and Joseph, they'd shut down the hospital. The Governor has been looking for an excuse to shut it down as it is.

Everyone on duty that night should have their employment terminated.
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index555 Donating Member (166 posts) Send PM | Profile | Ignore Wed Jun-13-07 12:30 PM
Response to Reply #16
17. considering the status of King-Drew medical center..
They probably will , and the entire emergency room will be shut down.
Not a joke , The center has had numerous problems , and is in immediate danger (20 days) of being de-certified , and losing all federal funding.
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Irreverend IX Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Jun-14-07 01:12 AM
Response to Original message
21. I wonder...
If this kind of negligence is becoming increasingly common at hospitals, what's a good way to make doctors take you seriously if you're in extreme pain and know something's wrong? Claim to have been in a car accident, maybe? If bleeding, claim to be a hemophiliac? Tell the nurse you have tuberculosis, while coughing wetly in a waiting room full of people? Of course, the other important part of the strategy would be making sure doctors don't throw you out after discovering that your situation wasn't as dire as you suggested.
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