Reply #40: Comcast initiated the 250 GB monthly data usage threshold on October 1, 2008. [View All]

[ohheckyeah]

To reach 250 GB in a month, for example, a customer would have to do any of the following:

* Send 50 million plain text e-mails (at 5KB/e-mail)
* Download 62,500 songs (at 4 MB/song)
* Download 125 standard-definition movies (at 2 GB/movie)
* Upload 25,000 hi-resolution digital photos (at 10 MB/photo)

Does this mean that you monitor what specific activities customers are doing with their Internet accounts?

No. We determine aggregate data usage. We do not monitor specific customer activities on the Internet in order to identify excessive users. We look for data usage in the aggregate and then we will identify those customer accounts that have used more than 250GB in the month.

I followed the directions to view the usage meter but there isn't one available on my account.


The above is from the Comcast website FAQ's section in each user's account information.