Reply #106: It seems clear that the items did not scan, for whatever reason, therefore were not on the receipt. [View All]

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So it follows that the customer, weather purposely or accidentally, was trying to leave with items not paid for and not on the receipt. That much seems clear.

If indeed, as it appears, the employees were trying to stop a customer from leaving the store with items that had not been paid for, then they were doing their job, and who can fault them for trying to prevent theft?

The item I posted above also reports that the customers in question were making quite a scene, and disrupting other customers and the conduct of business. This may be the reason for wm banning them from their stores.

My entire point is that what really transpired is unclear, and we have, for the most part, only one side of the story. I'm not defending or accusing anyone, just trying to discern the facts in order to have a better idea of what actually happened.