Reply #6: I can't wait for DSL to arrive so I can ditch them [View All]

[Deja Q]

I have compuserve, but AOL owns them. I dislike compuserve for connectivity reasons (frequent idle messages and disconnects, even if data's being accessed. :eyes: )

Their India support staff are pretty banal in quality; reading from arranged script cards very badly - and it's remarkably easy (and almost fun) to get them riled.

I had a tiff because I had to reactivate my account. It wouldn't work over the net even though the bank said the transaction HAD gone through successfully. I rtied twice and feared they got two extra payments. I tried explaining this to Mr. India Dude three times and he just ignored me, and then asked for my new credit card #. I dunno if an American would have listened, but we'll never know. x( :eyes: I still feel they may have charged me two times more than they should have, but I'll wait for the bank statement to confirm this. If they had charged me twice extra, you can bet your sweet bippy I'm going to respond, at warp 9, with phasers and photon torpedos at full power. But the bank teller the second day did check and say only a few cents had been added, just to verify the account existed. There's probably no problem.