I'm so pissed!! Is this blatantly sexist, or what?! [View All]

[Shine]

Our local community bank recently got bought out by a bigger bank, and during the upcoming conversion time of switching over, we have been told to make alternative arrangements for any electronic transfers scheduled for the 13th-24th of this month. Fine. I call our insurance company to make arrangements for them to schedule our two monthly draft payments to be taken out 10 days earlier, for this month only. I give them all the account info they need, provide my s.s. #, etc.... Everything is fine, for MY policy payment.

BUT.....it turns out I need to have MrShine call in, himself, to authorize the same thing for HIS monthly draft payment. In other words, even though I am his wife of 15 yrs and even though I can provide all the necessary required acct and social sec. #s and "proof" of who he is and what we want, they need to hear from him that it is OK to proceed with this request.

Mind you, they don't require anything in writing to verify this, they are fully satisfied with simply hearing a MALE voice, indentifying himself as MrShine, giving them all the required number info they need.

I could literally pull some guy off the street and have him recite all the appropriate acct info on my behalf and they would be fully satisfied and have NO WAY of knowing if it was really him, in the first place! :crazy:

When I pointed out the absurdity of it to the rep, she passed me over to her supervisor, who made the lame argument that it was all about preventing "identity theft" and if the situation were reversed, he'd be having to go through the same thing. Yeah, thanks. THAT really clears it up for me. :eyes: The sexism goes BOTH ways.

The whole thing is just so ridiculously lame and it infuriates me. :grr: I wasted half an hour of my time, being on hold, explaining the situation, only to be told we have to call back to make arrangements for his policy payment. When I complained to the supervisor about the time I'd spent and how MrShine will now have to take time out of his busy day to deal with this shit, she offered me up her personal and direct number (oh boy!) so he can hopefully move things along more expeditiously.

Keep in mind, this is NOT high finance or political intrigue we're talking about here. This is about making a fucking arrangement for them to get paid 10 days earlier than they normally do. Insane. :grr:

:rant: