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Sun Jul 14, 2019, 08:19 AM

Help I'm getting hijacked by Win A Walmart Gift Card "Surveys"

Help! How do I stop this? Has this ever happened to you? I get a couple clicks into DU and then I get hijacked to this bullshit that doesnít let you out!

I hope I can get past it to post! Any thoughts, comments, solutions?

Thanks,
Blanche

32 replies, 2301 views

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Reply Help I'm getting hijacked by Win A Walmart Gift Card "Surveys" (Original post)
BlancheSplanchnik Jul 2019 OP
JDC Jul 2019 #1
BlancheSplanchnik Jul 2019 #2
hlthe2b Jul 2019 #3
BlancheSplanchnik Jul 2019 #4
hlthe2b Jul 2019 #5
BlancheSplanchnik Jul 2019 #6
hlthe2b Jul 2019 #7
BlancheSplanchnik Jul 2019 #8
demmiblue Jul 2019 #14
BlancheSplanchnik Jul 2019 #16
BlancheSplanchnik Jul 2019 #17
rusty fender Jul 2019 #23
JDC Jul 2019 #29
hlthe2b Jul 2019 #18
Tanuki Jul 2019 #24
mobeau69 Jul 2019 #27
calguy Jul 2019 #9
Celerity Jul 2019 #11
BlancheSplanchnik Jul 2019 #12
mobeau69 Jul 2019 #10
BlancheSplanchnik Jul 2019 #13
irisblue Jul 2019 #15
Trailrider1951 Jul 2019 #19
Demovictory9 Jul 2019 #25
Ms. Toad Jul 2019 #20
raccoon Jul 2019 #21
BlancheSplanchnik Jul 2019 #31
petronius Jul 2019 #22
reACTIONary Jul 2019 #30
allnews Jul 2019 #26
Mersky Jul 2019 #28
ooky Jul 2019 #32

Response to BlancheSplanchnik (Original post)

Sun Jul 14, 2019, 08:30 AM

1. Probably a malware attack.

There is a free program called Malwarebytes that scans and quarantined/removes little hijack apps like this. I would try that and see if it helps. Good luck.

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Response to JDC (Reply #1)

Sun Jul 14, 2019, 08:37 AM

2. Thanks!

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Response to BlancheSplanchnik (Reply #2)

Sun Jul 14, 2019, 08:38 AM

3. Download the free malwarebytes software but then consider purchasing the full version

Very much recommended.

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Response to hlthe2b (Reply #3)

Sun Jul 14, 2019, 08:55 AM

4. The download is confusing me --I'm SO un-tech-savvy.

Hopefully itís working on its own, weíll see! I can ask a friend who knows more.

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Response to BlancheSplanchnik (Reply #4)

Sun Jul 14, 2019, 08:55 AM

5. Download it, install it and then call it up and let it scan.

It really should be automatic unless you are getting some kind of conflict with your anti-virus package.

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Response to hlthe2b (Reply #5)

Sun Jul 14, 2019, 08:58 AM

6. It just downloads to files but nothing opens.

Iíll have to get help.
But here I am on DU and havenít gotten hi jacked so far this time. 🤞🏾

ETA: it just did it again. Jerks!!!!

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Response to BlancheSplanchnik (Reply #6)

Sun Jul 14, 2019, 08:59 AM

7. Did you double click on the download to start the install?

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Response to hlthe2b (Reply #7)

Sun Jul 14, 2019, 09:00 AM

8. Let's see if it lets me (I'm on my phone)

Editó itís only downloading as a document. Nothing to click on. Grrr, technology drives me nuts. I hate being a pest cuz I donít know how to work it!

Thanks for helping out!! ❤️

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Response to BlancheSplanchnik (Reply #8)

Sun Jul 14, 2019, 09:42 AM

14. Check YouTube for a tutorial. Here is one:

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Response to hlthe2b (Reply #3)

Sun Jul 14, 2019, 09:49 AM

16. I just went to the App Store and downloaded.

It says itís installed and working now.
We shall see!

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Response to BlancheSplanchnik (Reply #16)

Sun Jul 14, 2019, 09:50 AM

17. Dammit. Not working. ☹️ n/t

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Response to BlancheSplanchnik (Reply #17)

Sun Jul 14, 2019, 01:08 PM

23. I had this problem while using Safari

On my iPad. I switched to Chrome and havenít had the gift card attack since

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Response to BlancheSplanchnik (Reply #17)

Sun Jul 14, 2019, 02:56 PM

29. I missed the part where you told us it was an iPhone.

Try just clearing your history and cache/cookies in your Safari browser. Under settings. Clear passwords and everything.

Good luck

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Response to BlancheSplanchnik (Reply #16)

Sun Jul 14, 2019, 10:06 AM

18. I guess I somehow missed that you were having these issues on a cell phone...

Usually (at least with iphone), malware is not really an issue and get cleared pretty quickly. I do know that malwarebtyes has issued apps for iphone, but I'm not currently using it. The few times I felt like I was having issues using Safari as the browser, it all cleared once I fully exited the browser or reset my iphone.

Good luck.

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Response to JDC (Reply #1)

Sun Jul 14, 2019, 01:22 PM

24. +!000. I was having all kinds of malware problems until I signed up for Malwarebytes. Totally

solved the problem. I've had it for about 3 years now, and it is really effective.

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Response to Tanuki (Reply #24)

Sun Jul 14, 2019, 02:26 PM

27. Malwarebytes is great! Solved the problem. No pop-ups at all!

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Response to BlancheSplanchnik (Original post)

Sun Jul 14, 2019, 09:06 AM

9. All you have to do is this......

Make a donation to DU, any amount you want, and you won't have to deal with any ads, anytime. Websites are not free to operate, and the website needs to generate an income to pay the bills. If you use DU you can choose to pay by donation, or you can pay by being exposed to ads on your screen. The choice is yours.

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Response to calguy (Reply #9)

Sun Jul 14, 2019, 09:23 AM

11. that is not what the OP is talking about

they have a web browser hijacker issue

nothing to do with embedded adverts

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Response to calguy (Reply #9)

Sun Jul 14, 2019, 09:39 AM

12. You mean malware will be blocked too? n/t

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Response to BlancheSplanchnik (Original post)

Sun Jul 14, 2019, 09:13 AM

10. Downloading malwarebytes right now on iPhone

Will post results.

It is the only security apple recommends. They have a free level and Apple told me that's all I would need when I had issues with my iMac.


OK, malwarebytes for iPhone is a little different than for iMac. Web Protection is not free but Ad block is. I chose Ad Block only and it seems to be working. No popups at all!

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Response to mobeau69 (Reply #10)

Sun Jul 14, 2019, 09:40 AM

13. 👍🏾

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Response to BlancheSplanchnik (Original post)

Sun Jul 14, 2019, 09:45 AM

15. I occasionally get this with a different website.

Thx. I'll get the download

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Response to BlancheSplanchnik (Original post)

Sun Jul 14, 2019, 10:44 AM

19. I have an android smartphone and I was getting those ads and many others

while accessing the internet. I tried Malwarebytes, but it did not help much. A friend told me to download the browser from Adblock. Yes, there is such a thing and you can find it at the google play store. Download and install it and use it instead of Chrome. The ads will be GONE! Hope this helps!

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Response to Trailrider1951 (Reply #19)

Sun Jul 14, 2019, 01:48 PM

25. i had that experience with my smart phone.goes away after a day or so. i assume my

cell phone carrier does something to eliminate it, very annoying

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Response to BlancheSplanchnik (Original post)

Sun Jul 14, 2019, 12:25 PM

20. It is likely a new app you dowmnloaded

Or one that did an update to add the hijacker.

That happened to me once with a flashlight app. I downloaded it after checking the reviews, which universally praised it for being ad free. It was hard to track down, because it was popping up full-screen ads when I hadn't used the flashlight for weeks. After searching and pestering my phone provider for weeks I started going back to app reviews, and sure enough, about the time my problems started, a slew of reviews popped up complaining about the issue I was having.

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Response to BlancheSplanchnik (Original post)

Sun Jul 14, 2019, 12:41 PM

21. Other Duers having this problem, including me. See this link:

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Response to raccoon (Reply #21)

Sun Jul 14, 2019, 10:05 PM

31. Haven't read the link yet, but I did actually think suspicious thoughts!

I got the app people here recommended. Weíll see. But I wondered if DU was targeted.

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Response to BlancheSplanchnik (Original post)

Sun Jul 14, 2019, 12:53 PM

22. I don't think it's anything on your device, it's a malicious ad in whatever ad network DU uses

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Response to petronius (Reply #22)

Sun Jul 14, 2019, 03:53 PM

30. Interesting, thanks nt

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Response to BlancheSplanchnik (Original post)

Sun Jul 14, 2019, 02:11 PM

26. Me too

It has happened to me before on other sites but never DU until this morning. Itís on my iPhone and I constantly have to close it out and start over. Most annoying.

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Response to BlancheSplanchnik (Original post)

Sun Jul 14, 2019, 02:34 PM

28. Had to contend with that pop-up ad page yesterday

I'll just repost my comments from a previous thread, https://www.democraticunderground.com/?com=view_post&forum=1095&pid=23228


7. Yeah, I got that loompasplace junk
I don't associate these phishing pop-up survey ad pages with my iPhone/iOS/Safari exclusively. Happened more frequently with my Android phone a couple years ago when I was running the Chrome browser. I expect it to happen when I visit certain websites like the Houston Chronicles website, chron.com. However all that, has been much less of problem after switching to iOS/Safari. Was kinda surprised when it happened upon pulling up the first website of the day... which is nearly always DU, and today was no exception.

Today's round of internet buggery was squashed when I closed the last ten of my open tabs. Included such things as DU, Wikipedia, and ticket purchasing pages for the Jeff Beck tour dates in San Antonio and Austin. Didn't have to clear my entire history, or toggle the recommended settings... Which I believe I already did a few months ago. I use duckduckgo as my search engine, and while I'd like to believe that's one of the reasons these intrusive Congratulations, user! pop-ups have decreased, I'm not sure at all.

Btw, I'd be leery of any website offering a way to clean or protect your computer or phone from these pop-up pages. I generally avoid any service that doesn't have real money/investment/history behind their name. I would love, love, love... I mean, love, for a major tech publication like Arstechnica, etc to call out exactly what's happening with this Congratulations web spam crappola.


14. Admittedly, I took the lazy experiment route yesterday, and while it worked...
I'm likely to take extra measures. Will probably clear my browser history/remaining open tabs. There's a set of recommendations given in the post you made to the Apple user group that I plan to revisit. I might seek an ad blocking plugin for Safari, but I'm kinda stubborn about using the native features of a mobile program. Safari has seemingly been better than chrome on this issue. Will report back what I do.


____
I'm a member, but this began yesterday morning before I'd logged back into DU. I'm familiar with Malwarebytes and will look into their solutions, etc.


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Response to BlancheSplanchnik (Original post)

Sun Jul 14, 2019, 10:42 PM

32. If you are using Iphone or Ipad you don't need to download anything.

You need to clear your cache to get rid of it.

Settings>Safari>Clear History and Website Data.

That's all you should have to do to get rid of it. Works for me every time. Its also great to do when an accumulation of website data slows you down.

Its one of the big reasons I like Iphone and Ipad.

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